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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Always with a smile.

Always have great interactions in my Peterborough branch, great service. After years of customer service, I have never had an issue. Reviewed on: 3rd April 2023

Very flexible and great service

Love the way you can pick up the phone or go into branch with long opening hours if problem. Can sometimes queue a bit but always sort out your problem. Reviewed on: 3rd April 2023

Great banking

I lost my card they replaced in 10 min Reviewed on: 3rd April 2023

amazing bank

amazing bank friendly advisors nothing too much any problems straight away dealt with Reviewed on: 3rd April 2023

Branches open when you need them, how refreshing.

For most people there are times when you need to pop into a branch. Not everything can be done online and there is usuallly a wait with other bsnks when you call. For me Metro Bank being open at times you can get there is how all banks should operate. Unfortunately, most other banks are closing branches by the dozen and most of those that are still there are not open on a Saturday with a full branch service. Metro Bank, the way to go Reviewed on: 3rd April 2023

It s best bank for every reason

Open every day and staff is really nice people i love metro bank Reviewed on: 3rd April 2023

Excellent customer service

An excellent bank with excellent services provided Reviewed on: 3rd April 2023

excellent service

it was very easy to open an account . the staff are approachable and explains in details Reviewed on: 3rd April 2023

Fantastic customer service for all ages!

Metro bank operates a unique customer centric model which caters for both the young and old. All round fantastic bank! Reviewed on: 3rd April 2023

Dream Bank

Metro Bank is truly gem in financial sector using latest technology and offering innovative products and services. Reviewed on: 3rd April 2023

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