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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

excellent service

it was very easy to open an account . the staff are approachable and explains in details Reviewed on: 3rd April 2023

Fantastic customer service for all ages!

Metro bank operates a unique customer centric model which caters for both the young and old. All round fantastic bank! Reviewed on: 3rd April 2023

Dream Bank

Metro Bank is truly gem in financial sector using latest technology and offering innovative products and services. Reviewed on: 3rd April 2023

Excellent customer service

Every time I went to the bank the staff have been so helpful and amazing Reviewed on: 3rd April 2023

Best bank

Always helpful always happy. Nice inviting place to be. Reviewed on: 3rd April 2023

best

banking ever seen in the high street its good to be open a metro bank account than other high street bank Reviewed on: 3rd April 2023

Great customer service

Very friendly and helpful staff Reviewed on: 3rd April 2023

User friendly

Online experience is really simple. Reviewed on: 3rd April 2023

Worse customer service

I am a customer and experience of this bsnk is very poor . Overall the branches are poorly managed and staff unprofessional especially the Bradford branch . Also very poor customer contact centre . Reviewed on: 3rd April 2023

Metro Best Bank

Change to Metro Bank for personal account about a year ago. Had been with our previous bank for 50 years and are SO pleased that we did. Excellent personal service. Reviewed on: 3rd April 2023

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