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Metro Bank: Current account reviews

View other Metro Bank products
4.80
Based on 10,580 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Great banking

5
I lost my card they replaced in 10 min Reviewed on: 3rd April 2023
mehmet yucel's avatar
mehmet yucel

amazing bank

5
amazing bank friendly advisors nothing too much any problems straight away dealt with Reviewed on: 3rd April 2023
billy singh's avatar
billy singh

Branches open when you need them, how refreshing.

5
For most people there are times when you need to pop into a branch. Not everything can be done online and there is usuallly a wait with other bsnks when you call. For me Metro Bank being open at times you can get there is how all banks should operate. Unfortunately, most other banks are closing branches by the dozen and most of those that are still there are not open on a Saturday with a full branch service. Metro Bank, the way to go Reviewed on: 3rd April 2023
Martin E's avatar
Martin E

It s best bank for every reason

5
Open every day and staff is really nice people i love metro bank Reviewed on: 3rd April 2023
Gurpreet Singh's avatar
Gurpreet Singh

Excellent customer service

5
An excellent bank with excellent services provided Reviewed on: 3rd April 2023
Metro's avatar
Metro

excellent service

5
it was very easy to open an account . the staff are approachable and explains in details Reviewed on: 3rd April 2023
Afreen Chowdhury's avatar
Afreen Chowdhury

Fantastic customer service for all ages!

5
Metro bank operates a unique customer centric model which caters for both the young and old. All round fantastic bank! Reviewed on: 3rd April 2023
TraceyM's avatar
TraceyM

Dream Bank

5
Metro Bank is truly gem in financial sector using latest technology and offering innovative products and services. Reviewed on: 3rd April 2023
Tejpal Singh Sandhu's avatar
Tejpal Singh Sandhu

Excellent customer service

5
Every time I went to the bank the staff have been so helpful and amazing Reviewed on: 3rd April 2023
Janea Bernabe's avatar
Janea Bernabe

Best bank

5
Always helpful always happy. Nice inviting place to be. Reviewed on: 3rd April 2023
Ben Dealey's avatar
Ben Dealey

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