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Metro Bank: Current account reviews

4.80
Based on 10,580 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

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Metro Bank Current account reviews (10580)

Exceptional service

5
One of the best services so far in my banking experience. Staff very professional and knowledgable in their products. Excellent inbranch service. Very warm atmosphere Reviewed on: 3rd April 2023

Very reliable

5
Friendly service Have a good understanding of what I need. Reliable Consistent Reviewed on: 3rd April 2023

Absolutely best bank

5
Been with metro bank for many years and never had any issues, my experience with them has always been positive Reviewed on: 3rd April 2023

Unique

5
It stands miles away from competitor banks, unique in every way and as realistic as it gets. Awesome bank. Reviewed on: 3rd April 2023

Easy to use and great customer service

5
Metrobank is always accessible and always put their fans first. I find all products and services easy to navigate and use and the support from Metrobank Stores and Amaze Direct is excellent. Reviewed on: 3rd April 2023

The best bank

5
I like Metro bank. Transfer is quick ,happy with the team and with them services. Reviewed on: 3rd April 2023

Great bank

5
Couldn't ask for a better bank in every way just brilliant. Reviewed on: 3rd April 2023

Really good service

5
I’m happy with the service. Debit card issued on spot at branch. Reviewed on: 3rd April 2023

Always with a smile.

5
Always have great interactions in my Peterborough branch, great service. After years of customer service, I have never had an issue. Reviewed on: 3rd April 2023

Very flexible and great service

5
Love the way you can pick up the phone or go into branch with long opening hours if problem. Can sometimes queue a bit but always sort out your problem. Reviewed on: 3rd April 2023

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