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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Superb

No problems at all customer service is good Reviewed on: 3rd April 2023

Customer service is best and all member of staff is very helpful

When I changed my phone the bank account details I had was not working and I was unable to use online banking so I visited the bank and one of member really helped me to have online access to my account. Reviewed on: 3rd April 2023

Exceptional service

One of the best services so far in my banking experience. Staff very professional and knowledgable in their products. Excellent inbranch service. Very warm atmosphere Reviewed on: 3rd April 2023

Very reliable

Friendly service Have a good understanding of what I need. Reliable Consistent Reviewed on: 3rd April 2023

Absolutely best bank

Been with metro bank for many years and never had any issues, my experience with them has always been positive Reviewed on: 3rd April 2023

Unique

It stands miles away from competitor banks, unique in every way and as realistic as it gets. Awesome bank. Reviewed on: 3rd April 2023

Easy to use and great customer service

Metrobank is always accessible and always put their fans first. I find all products and services easy to navigate and use and the support from Metrobank Stores and Amaze Direct is excellent. Reviewed on: 3rd April 2023

The best bank

I like Metro bank. Transfer is quick ,happy with the team and with them services. Reviewed on: 3rd April 2023

Great bank

Couldn't ask for a better bank in every way just brilliant. Reviewed on: 3rd April 2023

Really good service

I’m happy with the service. Debit card issued on spot at branch. Reviewed on: 3rd April 2023

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