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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Quick, easy, friendly

Online simple to open new account. Branches most places, never queued. Brilliant Reviewed on: 3rd April 2023

Very easy tu use and secure

My favorite bank, very secure, very easy app, and very fast Reviewed on: 3rd April 2023

metro bank is good

I've had them for a long while now and they've been very relient and helpful in banking Reviewed on: 3rd April 2023

Superb

No problems at all customer service is good Reviewed on: 3rd April 2023

Customer service is best and all member of staff is very helpful

When I changed my phone the bank account details I had was not working and I was unable to use online banking so I visited the bank and one of member really helped me to have online access to my account. Reviewed on: 3rd April 2023

Exceptional service

One of the best services so far in my banking experience. Staff very professional and knowledgable in their products. Excellent inbranch service. Very warm atmosphere Reviewed on: 3rd April 2023

Very reliable

Friendly service Have a good understanding of what I need. Reliable Consistent Reviewed on: 3rd April 2023

Absolutely best bank

Been with metro bank for many years and never had any issues, my experience with them has always been positive Reviewed on: 3rd April 2023

Unique

It stands miles away from competitor banks, unique in every way and as realistic as it gets. Awesome bank. Reviewed on: 3rd April 2023

Easy to use and great customer service

Metrobank is always accessible and always put their fans first. I find all products and services easy to navigate and use and the support from Metrobank Stores and Amaze Direct is excellent. Reviewed on: 3rd April 2023

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