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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10580 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Reliable service, quick to sort out any issues

Metro bank replaces lost/stolen cards on the same day, is open 7 days a week till late and their customer support is quality Reviewed on: 3rd April 2023

Great Bank

Easy to use and easy to manage account. The app is good to use and is secure Only high street bank with security boxes makes it very convenient. Reviewed on: 3rd April 2023

Always an easy and fast experience

Metro bank always provides me with an easy and fast experience. No long queues when going to the bank, always clean, someone is always there to greet you nicely and sort out what you want, over the phone customer service is also very helpful and fast, employees try their hardest to find what best works for you and to sort out any problems fast and no hiden fees. I've already recommended it to numerous people. I'm very fortunate to have found them when i first mived here as I've head horrorstories about every other bank. Reviewed on: 3rd April 2023

Awesome bank

Brilliant customer service and support Reviewed on: 3rd April 2023

Customer services

Overall customer services are excellent at Metro Bank . Reviewed on: 3rd April 2023

Quick, easy, friendly

Online simple to open new account. Branches most places, never queued. Brilliant Reviewed on: 3rd April 2023

Very easy tu use and secure

My favorite bank, very secure, very easy app, and very fast Reviewed on: 3rd April 2023

metro bank is good

I've had them for a long while now and they've been very relient and helpful in banking Reviewed on: 3rd April 2023

Superb

No problems at all customer service is good Reviewed on: 3rd April 2023

Customer service is best and all member of staff is very helpful

When I changed my phone the bank account details I had was not working and I was unable to use online banking so I visited the bank and one of member really helped me to have online access to my account. Reviewed on: 3rd April 2023

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