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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Great location good service

The branch is in great location easy to park and great service Reviewed on: 3rd April 2023

Always happy with Metro Bank, the are the winner

Feel always safe with Metro Bank Reviewed on: 3rd April 2023

The best bank to go in

Metro are one of the best banks, you are always seen the day you go in unless it's late. They always help with every small minor problems you may have. It's the only bank you get your card the same day! They help you set up your Internet banking on site unlike other banks that get you to call there call centers. Since I've had my Metro account I've had no problems to the point that all my family have one as well. It's easy to set up a savings account on your banking app. If you've lost your card you can stop your card from being used straight away, if you find it you can uncancel it again. What more can I say the staff are always attentive to customers and they are pet friendly Reviewed on: 3rd April 2023

The Best.

So Smart!!! Recommend!!! I’m very happy to collaborate with you!!! Reviewed on: 3rd April 2023

My first bank

Metro Bank was my first bank and I really liked how easy it was to manage my money from my phone. Reviewed on: 3rd April 2023

Reliable service, quick to sort out any issues

Metro bank replaces lost/stolen cards on the same day, is open 7 days a week till late and their customer support is quality Reviewed on: 3rd April 2023

Great Bank

Easy to use and easy to manage account. The app is good to use and is secure Only high street bank with security boxes makes it very convenient. Reviewed on: 3rd April 2023

Always an easy and fast experience

Metro bank always provides me with an easy and fast experience. No long queues when going to the bank, always clean, someone is always there to greet you nicely and sort out what you want, over the phone customer service is also very helpful and fast, employees try their hardest to find what best works for you and to sort out any problems fast and no hiden fees. I've already recommended it to numerous people. I'm very fortunate to have found them when i first mived here as I've head horrorstories about every other bank. Reviewed on: 3rd April 2023

Awesome bank

Brilliant customer service and support Reviewed on: 3rd April 2023

Customer services

Overall customer services are excellent at Metro Bank . Reviewed on: 3rd April 2023

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