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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Assistant and management

Hello I am very happy with Metro bank, I am Customer since 2010, and always been serviced with friendly people, also management on my accounts is easy and easy to understand. Thank you Metro bank. Reviewed on: 3rd April 2023

Easy access

Great banking hours, helpful staff and a good app Reviewed on: 3rd April 2023

Friendly bank

Lovely friendly bank very welcoming easy to talk to about financial issues . Reviewed on: 3rd April 2023

Service

Every thing is great at the bank and online services. Good app security is also great. Reviewed on: 3rd April 2023

Best Bank around

Super service , customer facing, nothing is too much trouble . Reviewed on: 3rd April 2023

Yona

Great customer service, mobile app very esay to use. Reviewed on: 3rd April 2023

The best bank

They are the best bank, evryvtime when i need help or some proplem they help me. Reviewed on: 3rd April 2023

Have always been great for me!

Having set up my current account in the first lockdown, I expected difficulties along the way but haven't had any. Very straightforward and fantastic customer service whenever I have called them up, especially with security concerns! Reviewed on: 3rd April 2023

Best bank

Metro bank has the best customer service They’re even open on a Sunday Absolutely brilliant Reviewed on: 3rd April 2023

Review

Amazing experience great customer service all around a good bank and never had one problem but if I did they would sort it straight away Reviewed on: 3rd April 2023

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