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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Awesome

5
Very good customer service. Quick print of Debit Cards on the store. Easy access to stores. Store opens 7 days a week. Reviewed on: 3rd April 2023

Good

5
very good bank, quality services offered to customers, any problem is solved very easily and you are helped if you need it! Reviewed on: 3rd April 2023

Good

5
Very good Reviewed on: 3rd April 2023

Helpful Staff

5
Staff have gone out of their way to help me. All I had to do was sign afew forms nad they did al the rest to transfer money from another bank, which was not very helpful. Reviewed on: 3rd April 2023

Is the best Bank ever

5
Customer service is very helpful and efficient Reviewed on: 3rd April 2023

Excellent staff

5
The staff are excellent and always happy to help. Reviewed on: 3rd April 2023

Amazing Customer Service

5
I have a bank account and I also have a box for my belongings. Every time I go to my safe deposit box I am always treated so well and the staff at the Chiswick Branch are absolutely amazing. Thank you to all the staff at Chiswick. Reviewed on: 3rd April 2023

Best bank ever

5
Opening times and service at metro bank is always 5 star. Receive your new lost bank card on the spot. Overall best bank I have banked with. Reviewed on: 3rd April 2023

Many

4
Metro is very simple to open ur account online n no complaints or complications Reviewed on: 3rd April 2023

Best banking in UK

5
The best experience I’ve had in years. After switching from Santander I have the best customer service experience, an easy-to-use app and reliable navigation through the website. Reviewed on: 3rd April 2023

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