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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Best bank ever

The staff our always helpful no matter what time of day, when I’ve had issues they have sorted it really quickly and ever so pleasant Reviewed on: 3rd April 2023

Great efficient bank!

Opened account easy, nice staff, efficient, good app Reviewed on: 3rd April 2023

Easy to set up

Applied for an account online and everything was straightforward. Reviewed on: 3rd April 2023

Easy banking

Great bank, easy to get threw and speak to someone. Reviewed on: 3rd April 2023

Counter service

It's one of only two banks which have a counter service where I live Reviewed on: 3rd April 2023

Metro bank is very reliable and useful

Metro bank is very useful especially with online banking and is a trustworthy bank that I will always use Reviewed on: 3rd April 2023

Best and easiest bank to use

Always on hand for questions. Both phone and in person help is great Reviewed on: 3rd April 2023

Excellent bank

Excellent customer service when ever in branch or over the phone. Never disappointed, always served with a smile. Reviewed on: 3rd April 2023

Great bank

Great bank to open an account with. Quick, easy and stress-free! Open 7 days a week. Collect your pennies and cash them out at your local metro bank as a customer free of charge. Customer service always efficient and friendly. Have recommended to family & friends. Reviewed on: 3rd April 2023

Best Public Courtesy

Excellent face to face and on line app. Service. Smart, courteous and knowledgeable staff make banking a pleasant experience, not to mention well designed branch building. Reviewed on: 3rd April 2023

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