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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

Excellent service delivery

Amazing customer service delivered by professional staff at convenient times for customers Reviewed on: 3rd April 2023

Metro account

Friendly efficient very convenient bank. Customer service 5 star Reviewed on: 3rd April 2023

VERY SECURE

Metro Bank gives you the Best protections to your money and prompt feedback on any issues Reviewed on: 3rd April 2023

Fantastic service

The bank was notified of a fraudulent transaction, called me straight away, checked and blocked card. I went to store that afternoon and had a new card printed whilst I was waiting. The app is easy to use and makes life easy to juggle. Thank you. Reviewed on: 3rd April 2023

Great service great bank 247

Great service guys are very helpful Reviewed on: 3rd April 2023

Excellent seevice

Very helpful and supportive when I visited the branch. Reviewed on: 3rd April 2023

Flexible and always available

They are always available in person and online to meet customers financial challenges. Reviewed on: 3rd April 2023

Fast, convenient, friendly.

I'm looking for a bank that offers a fast and easy way to deposit my money, has plenty of physical branches for convenient access, and has friendly staff who provide great customer service. Reviewed on: 3rd April 2023

Any bank thats dog friendly will always get my vote

I love how metro bank does things differently than other banks Reviewed on: 3rd April 2023

Good service

Service is available every time , easy use and perfect maintenance Reviewed on: 3rd April 2023

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