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Metro Bank: Current account reviews

View other Metro Bank products
4.80
Based on 10,579 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Everything you need in one bank

5
I’ve loved my experience with metro since the start Reviewed on: 3rd April 2023
Duha's avatar
Duha

Better than many by far

5
I have savings, current and business banking with Metro. All services provided are fast, efficient and friendly. They have very friendly and helpful team's in store, online and over the phones. Even when a problem or issue has been raised the always been on hand to assist. Would recommend Metro over all the other banks that are currently operating. There late hours and weekend opening us a gem and they truly do deserve to win Reviewed on: 3rd April 2023
Venessa Laforce's avatar
Venessa Laforce

Excellent Bank

5
Metro Bank is open 7 days a week and this is extremely handy when one is working. The staff are helpful and courteous. Their facilities are excellent and available very quickly. I have Andy no reason to complain and therefore give them my vote. Reviewed on: 3rd April 2023
N Yunus's avatar
N Yunus

Amazing customer dealing

5
It is a very kind bank and is very good at customer dealing. Reviewed on: 3rd April 2023
Raeesa Khadija Agha Ali Maqbool 's avatar
Raeesa Khadija Agha Ali Maqbool

unbelievably amazing!!

5
couldn’t be happier with metro bank amazing service quick and easy to work app Reviewed on: 3rd April 2023
Annalise Brooker 's avatar
Annalise Brooker

Brilliant

5
From day one, I have been treated with courtesy, and respect, and have been given access to great products, and first class service, from customer friendly staff. Reviewed on: 3rd April 2023
barry evans's avatar
barry evans

Simply the Best

5
A great simple account the best modern bank I know. Reviewed on: 3rd April 2023
Caroline 's avatar
Caroline

Best

5
Theyre the absolute best of them Reviewed on: 3rd April 2023
Zulaihat Ahmad-Dirisu's avatar
Zulaihat Ahmad-Dirisu

Great bank allways nice 2 deal with

5
Great bank nice on phone allways help me out love the bank and app so easy use Reviewed on: 3rd April 2023
Adie Hill's avatar
Adie Hill

Great service!

5
We are a very small charity and we feel that Metro Bank treat us like a very important customer. The systems and service are excellent and they cater for all our needs. The whole customer experience is totally refreshing compared to peers and I believe unrivalled. Thank you Metro Bank! Reviewed on: 3rd April 2023
Paula Jeffers's avatar
Paula Jeffers

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