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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Great Banking

This is great bank to use. One of their best services is the coin star type machine which allows you to change coins into notes for free Reviewed on: 3rd April 2023

Everything is excellent

Happy with all staff and how fast response they are Reviewed on: 3rd April 2023

Best bank

The bank are super efficient and I recommend to anyone that are looking to switch or even to start with a new bank. Reviewed on: 3rd April 2023

Customer service

Always feel welcome chatting with the customer service personnel at my branch, ease of service delivery and alway left satisfied. Reviewed on: 3rd April 2023

Amazing bank

Amazing bank with lovely staff and I would recommend to everyone. The whole signing up process was easy and simple Reviewed on: 3rd April 2023

Most helpful bank going

I tried opening up bank accounts in other banks but they didn’t let me and they really didn’t tell me why however metro bank explained to me why I couldn’t open a bank yet and when I could What stuff I needed for it to be opened. N I’ve been with metro over a year or so I believe and I’m so happy with there service it’s fast and reliable. They don’t let you down. Reviewed on: 3rd April 2023

Bank

The best bank branch and app in London Reviewed on: 3rd April 2023

Fair and transparent

I went on holiday to Rome and had a terrible experience with buying tour tickets to the Colosseum. I reported the fraudulent activity to Metro Bank, supplied all the evidence, and they did the rest. Within 2 months, I was paid back in full. A very pleasant, fair and transparent bank to deal with. Highly recommended. Reviewed on: 3rd April 2023

I's recommend it to anyone

As an international student, they were very helpful regarding all the documentation that I needed. The process was very easy and fast, and the employees were lovely. I would recommend this bank to all the international students in the UK. Reviewed on: 3rd April 2023

Great bank

Professional and open 7 days a week Reviewed on: 3rd April 2023

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