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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Great for banking

Loved being a member of metro bank. Great services and banking facilities. Reviewed on: 3rd April 2023

Always Metro !

I have never met a single problem with them and I love spending in europe without extra fees like other banks. Thanks Metro Bank Reviewed on: 3rd April 2023

Easy and convenient

Open early and don’t have to wait for a card if you lose it! Reviewed on: 3rd April 2023

They are the best

They received me well, made time to explain their way of banking to me Reviewed on: 3rd April 2023

Amazing staff, buggy app

I love metro bank, my local firm has amazing staff but I find the app locks me out 60% of the time the other 40% works it's amazing. Reviewed on: 3rd April 2023

Prepared to offer bankingfacilities when other Banks can't be bothered.

As the lead Trustee for two family Trusts where another Bank had been involved in and indeed recommended esablshing the trusts I was disgusted to be old that the Bank were nlo longe prepared to offer basic current accons to trusts. Metro Bank were prepared to offer facilities where other Banks just didn't want to know. Reviewed on: 3rd April 2023

EXCEPTIONAL

DOES EVERY THING IT SAYS ON THE BOX I HAVE ALREADY RECOMENDED THEM TO 3 OTHER PEOPLE WHO HAVE ALL OPEN ACCOUNTS Reviewed on: 3rd April 2023

Security and engagement

They are secured, and they help out with problems instantly Reviewed on: 3rd April 2023

Excellent

Their saves is efficient, user friendly online banking and customer friendly staff. Reviewed on: 3rd April 2023

Great Service And Reception

I had nothing to do, but just put my signature to complete my registration. Rest of the things were done by the staff. Reviewed on: 3rd April 2023

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