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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Always available

It amazes me the way Metro Bank is always opened, always available to listen and extend help. I was literally asked to go to Metro Bank by a staff of another bank because they had appointments slots more than two months after calling them. When I went to Metro Bank, they listened to me, helped me and I'm stuck with them. #Agreatbank Reviewed on: 3rd April 2023

good service

very good customer service and very knowledgable staff Reviewed on: 3rd April 2023

Customer delight

Amazing cuatomer experience with simplified user interface is making Metro bank special and unique to me. Thanks for all the efforts Reviewed on: 3rd April 2023

Everything great

They helped me a lot when I was struggling to find a bank Reviewed on: 3rd April 2023

Fantastic Bank

The most helpful bank I currently bank with. Incredibly helpful both over the phone and in branch, willing to help with any issue and very friendly staff. It makes the whole experience incredibly easy and a delight to do. Reviewed on: 3rd April 2023

Customer service brilliant

Any problems always there to help. Strict on Security which is a plus. Reviewed on: 3rd April 2023

The best

Metro bank is the best bank in the UK which is open 7 days a week. Reviewed on: 3rd April 2023

Very friendly and reliable bank.

Since l have been banking with Metro bank, they have always shown professionalism in all their dealings. Very customer focus bank, always willing to help. Reviewed on: 3rd April 2023

Best Bank

Fast efficient and very helpful bank. Reviewed on: 3rd April 2023

My review

Very friendly helpful bank , that’s refreshing in these days of bank closures in all areas, metro realises customers need branches that are readily available. Reviewed on: 3rd April 2023

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