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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Customer service brilliant

Any problems always there to help. Strict on Security which is a plus. Reviewed on: 3rd April 2023

The best

Metro bank is the best bank in the UK which is open 7 days a week. Reviewed on: 3rd April 2023

Very friendly and reliable bank.

Since l have been banking with Metro bank, they have always shown professionalism in all their dealings. Very customer focus bank, always willing to help. Reviewed on: 3rd April 2023

Best Bank

Fast efficient and very helpful bank. Reviewed on: 3rd April 2023

My review

Very friendly helpful bank , that’s refreshing in these days of bank closures in all areas, metro realises customers need branches that are readily available. Reviewed on: 3rd April 2023

Perfection

As an international student this bank has really been a dream. So easy to use and no hidden agendas Reviewed on: 3rd April 2023

Very Helpful

In-store services are top class, helpful staff and all the services are quick and easy. Reviewed on: 3rd April 2023

Satisfied

Satisfied with best hospitality and services Reviewed on: 3rd April 2023

Always there to hope

I never had problems with Metro and they have a always been really nice and helpful. I always recommend this bank to other people. Reviewed on: 3rd April 2023

Easy, amazing, useful

Easy to use and it is perfect for anyone in the family like teenagers and adults Reviewed on: 3rd April 2023

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