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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great Stores, Great Service Good App

I am very happy with Metro Bank, they have great stores with brilliant openning hours, the service is always good, from their great staff. The app is simple to use and does everything I need Reviewed on: 3rd April 2023

Best bank to be with

Brilliant staff in the Bath branch, they are extremely helpful with online banking and savings, very easy to contact online and in store, they explain things in detail and help you understand things very well. Reviewed on: 3rd April 2023

Great Bank

I’ve always had a great experience with Metro bank, longer opening times, great customer support and easy going. Reviewed on: 3rd April 2023

Excellent and Efficient

I needed a new card, when I went into the Bristol Branch to organise this, they printed one off in 10 minutes and talked me through the changes I needed. They were efficient, polite and the transactions have always been excellent. Reviewed on: 3rd April 2023

Reliable, simple, cool

Metro Bank is my second bank and I use Revolut as primary. I love the fact that the branches are open for longer than other banks. The staff was very helpful every time I had to go. The online app works well. Reviewed on: 3rd April 2023

Lovely branch staff!

For me, online banking is what i need and use most of the time. Metro banking is really easy to use online and very secure. I feel safe using it. If i have needed to contact customer services via phone or chat then they have answered everything i need professionally and with kindness. I did have to visit my local branch to delosit a cheque recently and the staff were so friendly & helpful, even holding the door for me on my way out. Best bank in my opinion! Reviewed on: 3rd April 2023

Superb experience - simple banking

Been with Metro for over 5 years and the customer service has been second to none. Banking is made simple and wouldn’t look anywhere else now. Reviewed on: 3rd April 2023

Best bank I ever with

Open till late and great customer Services Reviewed on: 3rd April 2023

Metro Bank is literally the best option for me due to their flexibility as a bank allowing me more possibilities in my banking life

Metro bank has an amazing service where i just have to wait 5-10 minutes to get my new credit card printed, so i can use it on the go! Reviewed on: 3rd April 2023

Best bank iv had

Iv had a few in my 45 years but this is definitely the best Reviewed on: 3rd April 2023

Alternative products

Current account
from Zopa 4.82 from 6598 reviews
Classic Plus account (discontinued)
from TSB 3.73 from 179 reviews
Current account
from Hampden Bank 4.21 from 5 reviews

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