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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

Metrobank

Great and easy bank always there and available for you Reviewed on: 3rd April 2023

Great customer service

Metro staff are so friendly and helpful. They go above snd beyond to solve your problems. They are open long hours and I feel they deserve this award. Reviewed on: 3rd April 2023

Safe

Sage to use, high security level Reviewed on: 3rd April 2023

Been good to me

Never had a problem here. The bank are always friendly Reviewed on: 3rd April 2023

There when I can actually go to bank

As a working professional, I always had to step away from work in my working hours to visit my bank. No more loss of work now. The bank is open late evening and even on weekends. That's unbelievable. Isn't it! 10/10. Reviewed on: 3rd April 2023

This is my first bank

Many of my friends appreciate the bank's focus on customer service and convenience, such as extended hours and instant debit card printing. Additionally, Metro Bank has won multiple awards for its innovative approach to banking, such as being named "Most Innovative Bank" at the 2019 Banking Technology Awards. However, like any bank, there are also negative reviews from some customers who have had issues with service, fees, or other aspects of their experience. Reviewed on: 3rd April 2023

Great Bank

Great bank love the way they dogs in ; )) Reviewed on: 3rd April 2023

Amazing customer service

Always friendly and rather promptly,issues have been resolved over the phone or in person in a matter of few minutes,the branch is open 7 days a week and you always feel welcome. Reviewed on: 3rd April 2023

Love this bank

Never have a problem with this bank easy access can get a new card same day always available Reviewed on: 3rd April 2023

The best bank ideal for anyone

This bank has made banking so easy for a student like myself, from online banking, to monthly statements, as well as the friendly people there, banking’s never been easier. Reviewed on: 3rd April 2023

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