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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Quick and smooth service

I got my card in 2hrs which is amazing Reviewed on: 3rd April 2023

Brilliant bank

Brilliant bank always helpful and solve issues as qwiuck as they can Reviewed on: 3rd April 2023

Great customer service

Every time I’ve used metro bank for any reason regarding my account, the staff have been really helpful and they allow dogs into the branches which is an extra tick for me :) Reviewed on: 3rd April 2023

Great bank

Easy to use very good Customer service. Service is fast and easy Reviewed on: 3rd April 2023

Awesome bank!

Great customer service always and colleagues in branch always ready to help Reviewed on: 3rd April 2023

Amazing Bank

I Banked with a so called High Street Bank for over 40 years. And then I discovered Metro Bank - they are amazing and have modern technology that actually works. Well done Metro !! Reviewed on: 3rd April 2023

Best bank

Very friendly,opened for face to face for walk in customer.and late opening Reviewed on: 3rd April 2023

Open all hours

Yes I’ve been on the way from work 70plus miles away knowing my bank will be open when I get there . Saturdays, Sundays, all week days all days. One time I had missed placed my card but needed it urgently down to Metro Bank sorted walked out of the bank with new card and PIN ready to use at the banks own ATM. Name me another bank that can or will do or beat that. Reviewed on: 3rd April 2023

Realistic banking

It’s really convenient to be able to go to the bank on a Sunday because I normally work during normal opening hours for other banks. The app is simple to use. Also there’s lots of additional services you get that other banks don’t provide. Reviewed on: 3rd April 2023

Reliable and convenient

High street branches with decent opening hours, especially on weekends, a nice change from my previous bank. Have the occasional issues with card security, and that system could do with some revising. Reviewed on: 3rd April 2023

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