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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Welcoming

When I first joined metro bank I was 16 and that was 5 years ago now, I had really bad anxiety and still do, metro bank staff are so kind and helpful that it’s a place I don’t worry as much. Their staff are always so friendly and reassuring to help, their services aren’t overly complex making it easy to understand, they don’t have any hidden fees, they are very accessible,, and any issues you may have they do their best to help. Reviewed on: 3rd April 2023

Excellent service

Metro bank always provides excellent service to their customers and are always down to help when it is needed. Reviewed on: 3rd April 2023

Best bank

Amazing support and service I ever have Reviewed on: 3rd April 2023

Metro bank review

Metro bank is a really helpful and friendly bank. I love banking with metro and don’t think I will ever switch. Reviewed on: 3rd April 2023

Easy, Simple and transparent

The product is easy, simple and transparent and makes life so much easier knowing the bank is opened 7 days a week. I tend to travel into Europe often and having free transactions abroad helps me massively. The icing on the cake is knowing i can get a card printed at any Metro bank store if i lose it. Reviewed on: 3rd April 2023

Awesome Service

Great hours including Sundays! Friendly and helpful staff always welcome clients. Reviewed on: 3rd April 2023

Metro Bank Account is the best

Fast to solve issues, fast to open current account. Good bank Reviewed on: 3rd April 2023

COMMENT

Highly attentive bank staff, efficient service and immediate access to new bank cards. Reviewed on: 3rd April 2023

Quick and smooth service

I got my card in 2hrs which is amazing Reviewed on: 3rd April 2023

Brilliant bank

Brilliant bank always helpful and solve issues as qwiuck as they can Reviewed on: 3rd April 2023

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