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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

Easy, Simple and transparent

The product is easy, simple and transparent and makes life so much easier knowing the bank is opened 7 days a week. I tend to travel into Europe often and having free transactions abroad helps me massively. The icing on the cake is knowing i can get a card printed at any Metro bank store if i lose it. Reviewed on: 3rd April 2023

Awesome Service

Great hours including Sundays! Friendly and helpful staff always welcome clients. Reviewed on: 3rd April 2023

Metro Bank Account is the best

Fast to solve issues, fast to open current account. Good bank Reviewed on: 3rd April 2023

COMMENT

Highly attentive bank staff, efficient service and immediate access to new bank cards. Reviewed on: 3rd April 2023

Quick and smooth service

I got my card in 2hrs which is amazing Reviewed on: 3rd April 2023

Brilliant bank

Brilliant bank always helpful and solve issues as qwiuck as they can Reviewed on: 3rd April 2023

Great customer service

Every time I’ve used metro bank for any reason regarding my account, the staff have been really helpful and they allow dogs into the branches which is an extra tick for me :) Reviewed on: 3rd April 2023

Great bank

Easy to use very good Customer service. Service is fast and easy Reviewed on: 3rd April 2023

Awesome bank!

Great customer service always and colleagues in branch always ready to help Reviewed on: 3rd April 2023

Amazing Bank

I Banked with a so called High Street Bank for over 40 years. And then I discovered Metro Bank - they are amazing and have modern technology that actually works. Well done Metro !! Reviewed on: 3rd April 2023

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