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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Fantastic service

Always helpful, open when I need it, never problem with things I need help with, Reviewed on: 3rd April 2023

JB review

Good customer service. Never waited for long both in call and in person Lovely service Reviewed on: 3rd April 2023

Excellent banking

Best bank in the uk and best customer service Reviewed on: 3rd April 2023

Good

Good opening time and good service Reviewed on: 3rd April 2023

Reliable, friendly.

A convenient and reliable bank. Services are friendly and helpful always. Reviewed on: 3rd April 2023

Helpful

Staff are very helpful and all the information is clear and consise Reviewed on: 3rd April 2023

Efficient and friendly

I've never had any issues with Metro bank. They're open every day which means they're always there when I need them. The staff is friendly and efficient. The app is easy to use and very safe. I won't be changing bank any time soon. Reviewed on: 3rd April 2023

Best bank

Best bank in uk I really happy with them and they always helped me on anything Reviewed on: 3rd April 2023

Extra step

Always there to help with all problems . App is so easy to use Reviewed on: 3rd April 2023

The best bank by far

I genuinely have no bad words. It’s my favourite bank….I’ve banked with literally all the banks in England and Metro is by far the best one. The customer service is amazing, never had a problem. Always resolve my issues. METRO BANK FOR THE WIN!!!! Reviewed on: 3rd April 2023

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