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Metro Bank: Current account reviews

4.86
Based on 10,577 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

Efficient and friendly

5
I've never had any issues with Metro bank. They're open every day which means they're always there when I need them. The staff is friendly and efficient. The app is easy to use and very safe. I won't be changing bank any time soon. Reviewed on: 3rd April 2023

Best bank

5
Best bank in uk I really happy with them and they always helped me on anything Reviewed on: 3rd April 2023

Extra step

5
Always there to help with all problems . App is so easy to use Reviewed on: 3rd April 2023

The best bank by far

5
I genuinely have no bad words. It’s my favourite bank….I’ve banked with literally all the banks in England and Metro is by far the best one. The customer service is amazing, never had a problem. Always resolve my issues. METRO BANK FOR THE WIN!!!! Reviewed on: 3rd April 2023

Great service

5
Metro bank is a great bank to use with regular updates about your account and an easy to use mobile banking app Reviewed on: 3rd April 2023

Great Online

5
Excellent bank , easy to use Under rated bank Reviewed on: 3rd April 2023

Welcoming

5
When I first joined metro bank I was 16 and that was 5 years ago now, I had really bad anxiety and still do, metro bank staff are so kind and helpful that it’s a place I don’t worry as much. Their staff are always so friendly and reassuring to help, their services aren’t overly complex making it easy to understand, they don’t have any hidden fees, they are very accessible,, and any issues you may have they do their best to help. Reviewed on: 3rd April 2023

Excellent service

5
Metro bank always provides excellent service to their customers and are always down to help when it is needed. Reviewed on: 3rd April 2023

Best bank

5
Amazing support and service I ever have Reviewed on: 3rd April 2023

Metro bank review

5
Metro bank is a really helpful and friendly bank. I love banking with metro and don’t think I will ever switch. Reviewed on: 3rd April 2023

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