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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Easy access : Online Account

Metro has a very user friendly online access platform . It’s very simple and straightforward, but very secure as well . I would recommend to anyone . Reviewed on: 3rd April 2023

Very good

Very good customer service and Very good facilities all around banking. Reviewed on: 3rd April 2023

The Best Bank

Metro Bank is the best bank I have seen in my life. They are customer friendly and the most important thing is I can go to the bank 7 days a week which is amazing. Reviewed on: 3rd April 2023

Great bank

Very quick transfers and reliable Reviewed on: 3rd April 2023

Great service

Every time I visit metro bank with any issue they sort it out Reviewed on: 3rd April 2023

GOOS CUSTOMER SERVICE

HAPPY WITH THE SERVICE AS A EXISTING CUSTOMER. Reviewed on: 3rd April 2023

Very nice bank

I love banking with metro. It so simple and made my life easy. Reviewed on: 3rd April 2023

Very easy bank to use, never has any issues

I joined metro a few years ago after having troubles with other banks due to a lot of moving or money between private account and a rent/ bills account. Metro are very easy to use, very easy to communicate with. Reviewed on: 3rd April 2023

Fantastic service

Always helpful, open when I need it, never problem with things I need help with, Reviewed on: 3rd April 2023

JB review

Good customer service. Never waited for long both in call and in person Lovely service Reviewed on: 3rd April 2023

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