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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

Great service

Every time I visit metro bank with any issue they sort it out Reviewed on: 3rd April 2023

GOOS CUSTOMER SERVICE

HAPPY WITH THE SERVICE AS A EXISTING CUSTOMER. Reviewed on: 3rd April 2023

Very nice bank

I love banking with metro. It so simple and made my life easy. Reviewed on: 3rd April 2023

Very easy bank to use, never has any issues

I joined metro a few years ago after having troubles with other banks due to a lot of moving or money between private account and a rent/ bills account. Metro are very easy to use, very easy to communicate with. Reviewed on: 3rd April 2023

Fantastic service

Always helpful, open when I need it, never problem with things I need help with, Reviewed on: 3rd April 2023

JB review

Good customer service. Never waited for long both in call and in person Lovely service Reviewed on: 3rd April 2023

Excellent banking

Best bank in the uk and best customer service Reviewed on: 3rd April 2023

Good

Good opening time and good service Reviewed on: 3rd April 2023

Reliable, friendly.

A convenient and reliable bank. Services are friendly and helpful always. Reviewed on: 3rd April 2023

Helpful

Staff are very helpful and all the information is clear and consise Reviewed on: 3rd April 2023

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