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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great

It's a great bank to use if you have poor credit as these are the only ones that give you chance. Reviewed on: 3rd April 2023

Quick friendly efficient service

I always find staff friendly and helpful. The website is easy to navigate. Reviewed on: 3rd April 2023

Great service

Very easy to manage and use always had great service Reviewed on: 3rd April 2023

Metrobank

Great and easy bank always there and available for you Reviewed on: 3rd April 2023

Great customer service

Metro staff are so friendly and helpful. They go above snd beyond to solve your problems. They are open long hours and I feel they deserve this award. Reviewed on: 3rd April 2023

Safe

Sage to use, high security level Reviewed on: 3rd April 2023

Been good to me

Never had a problem here. The bank are always friendly Reviewed on: 3rd April 2023

There when I can actually go to bank

As a working professional, I always had to step away from work in my working hours to visit my bank. No more loss of work now. The bank is open late evening and even on weekends. That's unbelievable. Isn't it! 10/10. Reviewed on: 3rd April 2023

This is my first bank

Many of my friends appreciate the bank's focus on customer service and convenience, such as extended hours and instant debit card printing. Additionally, Metro Bank has won multiple awards for its innovative approach to banking, such as being named "Most Innovative Bank" at the 2019 Banking Technology Awards. However, like any bank, there are also negative reviews from some customers who have had issues with service, fees, or other aspects of their experience. Reviewed on: 3rd April 2023

Great Bank

Great bank love the way they dogs in ; )) Reviewed on: 3rd April 2023

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