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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great bank

Metro bank is a great bank and would highly recommend this bank to all my friends, I going to use this as my main bank as I cannot fault this bank at all Reviewed on: 3rd April 2023

Good bank

Every time I want to withdraw the cash, it takes all day that it's not my money ( Reviewed on: 3rd April 2023

Metro is the only bank I have ever been with for good reason, they are efficient secure and reliable

Metro is the only bank I have ever been used for good reason, they are efficient secure and reliable, I have no interest in me or my children banking elsewhere. Reviewed on: 3rd April 2023

Brilliant

Brilliant services, always friendly, professional staff Reviewed on: 3rd April 2023

Customer focussed bank

Metro bank is excellent in customer communications, ease of use of its banking facilities and regular updates Reviewed on: 3rd April 2023

Easiest banking & fastest customer support

I have been using metro bank as an international student in the UK for 3 years now - when I first started with them they were one of the only banks that allowed me to open a bank account at the age of 17 as my family were not in the country. I’ve had international transfers come through in less than 10 minutes. When an issue happens I would have immediate support at any time of day and I wouldn’t want to use a different account than Metro. Reviewed on: 3rd April 2023

Helpful and Accurate

Metro Bank is not snob like some of the other high street banks. Helpful staff and easy to use banking app. Their safe deposit service is also no less attractive either. 5 stars allround Reviewed on: 3rd April 2023

This one is best

best service and best app good use Reviewed on: 3rd April 2023

Very friendly customer service

I am a client of Metro Bank for 2 years and I am very happy with their services Reviewed on: 3rd April 2023

Easy and Efficient

Having a bank to go too in person with a small money machine that converts coins to money in my bank is so easy for me, especially with a savings jar. Their staff are kind and solve problems quickly and efficently with great customer service. I've never had any issues with Metro. Reviewed on: 3rd April 2023

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