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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Amazing customer service

Always friendly and rather promptly,issues have been resolved over the phone or in person in a matter of few minutes,the branch is open 7 days a week and you always feel welcome. Reviewed on: 3rd April 2023

Love this bank

Never have a problem with this bank easy access can get a new card same day always available Reviewed on: 3rd April 2023

The best bank ideal for anyone

This bank has made banking so easy for a student like myself, from online banking, to monthly statements, as well as the friendly people there, banking’s never been easier. Reviewed on: 3rd April 2023

All Banked up

From the very first day, I've a really good service and been very helpful with anything that I need sorting out. I would highly recommend. Reviewed on: 3rd April 2023

Great bank

Metro bank is a great bank and would highly recommend this bank to all my friends, I going to use this as my main bank as I cannot fault this bank at all Reviewed on: 3rd April 2023

Good bank

Every time I want to withdraw the cash, it takes all day that it's not my money ( Reviewed on: 3rd April 2023

Metro is the only bank I have ever been with for good reason, they are efficient secure and reliable

Metro is the only bank I have ever been used for good reason, they are efficient secure and reliable, I have no interest in me or my children banking elsewhere. Reviewed on: 3rd April 2023

Brilliant

Brilliant services, always friendly, professional staff Reviewed on: 3rd April 2023

Customer focussed bank

Metro bank is excellent in customer communications, ease of use of its banking facilities and regular updates Reviewed on: 3rd April 2023

Easiest banking & fastest customer support

I have been using metro bank as an international student in the UK for 3 years now - when I first started with them they were one of the only banks that allowed me to open a bank account at the age of 17 as my family were not in the country. I’ve had international transfers come through in less than 10 minutes. When an issue happens I would have immediate support at any time of day and I wouldn’t want to use a different account than Metro. Reviewed on: 3rd April 2023

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