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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

View other Metro Bank products

4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

No issue easy Banking

Joined online a few years back so much easier to deal and the staff know what they are doing or will transfer you quickly to someone that does. Reviewed on: 3rd April 2023

Good service

Good quick service and they respond fast to any query Reviewed on: 3rd April 2023

I have been scam using my debit card

Great team help Me to file the case. Still investigating but they made me feel better after talking to them Reviewed on: 3rd April 2023

Easy, quick, convenient

Always had good service wt metro. Quick, convenient, friendly advisors. Reviewed on: 3rd April 2023

Very friendly

Great high street bank you can visit and get banking queries dealt with in person Reviewed on: 3rd April 2023

Friendly and convenient

What all banks should aspire to be. Opening hours that match modern day lifestyles. Free withdrawals abroad. Always friendly and helpful service with numerous staff available and still a counter service. Also happy to give away free pens to my school! Reviewed on: 3rd April 2023

Great service by professional staff

Great service seven days a week. Great mobile banking which keeps you up to date with what is happening with your account. Reviewed on: 3rd April 2023

Best customer service

I opened my Metro account when I first arrived in.UK and have no regrets. Good customer service, very easy to use app. Most important the branches are open in weekends so I can go to the bank for any issues . Reviewed on: 3rd April 2023

Best by far

Open early and stay open late so more accessible. Helpful and friendly staff. Easy to use app. Easy access to my money Reviewed on: 3rd April 2023

Excellent service

Easy to open an account online and always had excellent service. Glad I moved to metro bank Reviewed on: 3rd April 2023

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