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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Amazing Bank

Professional, prompt to problem solving, tries to help Reviewed on: 3rd April 2023

Always open

This bank is so convenient with being open 7 days a week and the account was easy to set up and the online banking is quick and easy to use Reviewed on: 3rd April 2023

Never disappoints!

Metro bank was the first bank that I’ve opened an account with at 16 years young ! I am now 20 and I have never been disappointed, their customer service is excellent and always help with anything. Their online banking system is very simple and straightforward and if met with any difficulties you can just pop to the bank and they will sort it out the same day! Needless to say metro bank will be part of my life forever Reviewed on: 3rd April 2023

Best current account plan

Everything is easy, straightforward and fast. Any issues solved as soon as possible. I have not problems till this day with Metro bank. Reviewed on: 3rd April 2023

Excellent Bank

Always been quick with responses and contact me asap when suspect any fraudulent behaviour with my account. Highly recommend Reviewed on: 3rd April 2023

Very good customer service, and app easy to use

Helped me when I could not log in, via telephone conversation, also got through quickly Reviewed on: 3rd April 2023

Best ever

I’m very very happy for being with metro Bank Reviewed on: 3rd April 2023

Outstanding customer service and great opening hours

I have visited my Oxford branch multiple times on a SUNDAY and both myself and my children have always received a high level of customer service. Being open on a Sunday is so helpful for working people and especially parents. Reviewed on: 3rd April 2023

The best!!

Top of the Banks and dog friendly too. Reviewed on: 3rd April 2023

Really the best

If I have something to do in store always I find nice people. Reviewed on: 3rd April 2023

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