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Metro Bank: Current account reviews

View other Metro Bank products
4.80
Based on 10,579 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024
David Panton's avatar
David Panton

Overall brilliant service

5
There customer service is always amazing, never have any troubles, everytime I go in no matter what I need to do, they always help quickly and with care Reviewed on: 3rd April 2023
chris wills's avatar
chris wills

Great Customer service

5
I was new to united kingdom last year and I wanted to get a debit card and I got to know metro bank is giving instant debit card I got my debit card within an hour Thanks metro bank Reviewed on: 3rd April 2023
rajveer singh's avatar
rajveer singh

The greatest

4
Metro bank’s service is actually the best I’ve ever had, whether it is customer service or offline service. I always recommend my friends to get metro bank card, this is how much I love my bank Reviewed on: 3rd April 2023
Lorie Tsang's avatar
Lorie Tsang

Great bank

5
I have a joint account with my partner and it’s brilliant. so easy to transfer money without having too much work to do. Reviewed on: 3rd April 2023
Patricia's avatar
Patricia

Best bank I ever had

5
The best customer service,on line and in the store,always they are very helpful and very nice to speak with. Reviewed on: 3rd April 2023
pakoskrhth's avatar
pakoskrhth

The best

5
the best service i have ever received Reviewed on: 3rd April 2023
gavelski@gmail.com's avatar
[email protected]

Easy banking for all

5
When using metro everything is quick an easy, transactions between accounts making payments and more, I know plenty of people that use metro and I have been using it for years. The hand notifications when you make a payment and being able to easily access your payments made through the month it’s brilliant Reviewed on: 3rd April 2023
Esther Page's avatar
Esther Page

Great bank

5
Great service its always open no hussle Reviewed on: 3rd April 2023
Bhangu Deepa's avatar
Bhangu Deepa

Friendly bank

5
Metro Bank allowed a walking group to have a current account to be able to collect subscriptions and pay room rent easily. It was set up within two weeks. The debit cards were printed while we were still in the bank after applying. Staff were very helpful Reviewed on: 3rd April 2023
Lesley Webster's avatar
Lesley Webster

Customer service on point

5
The customer service is on point with metro every enquiry is always swiftly answered and tended to immediately Reviewed on: 3rd April 2023
Samy Khalil's avatar
Samy Khalil

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