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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Best Easy Bank

Been with Metro Bank for years now! Would never leave them! Reviewed on: 28th March 2023

Great current account

Quick set up, account easy to manage. Also CS is outstanding Reviewed on: 28th March 2023

It's a good bank and we I have concerns they answer me directly

It's a good bank and trusted everything's went well. Thank you for thw service Reviewed on: 28th March 2023

Excellent customer service

Staff always helpful, no problems at all Reviewed on: 27th March 2023

Excellent

Excellent customer service and after care. Reviewed on: 27th March 2023

Sublime efficiency

Absolutely brilliant and secure for online purchases. Reviewed on: 26th March 2023

Top tier bank

I have been with metro for years now and for me especially I find the customer service to be of the highest standard expected of a top tier bank. Great bank I have recommended to others over the years. Reviewed on: 24th March 2023

Best Bank in the UK

Good customer service, open 7 days/week. best bank in Uk Reviewed on: 24th March 2023

Availability

I left another bank (that claimed to be ethical) when they closed their local branch. I have never looked back. Metro’s hours suit us. We never have to wait in store and if we can’t get the help we need online we just go down there and they sort it out there and then in an always friendly manner. Reviewed on: 24th March 2023

Replacement card in 5 mins!

Great bank, honest and friendly. Going in to metro is like going into a snazzy casino! Much better than all the other banks Reviewed on: 23rd March 2023

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