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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

Amazing bank

Great customer support and an amazing experience Reviewed on: 20th March 2023

Helpfull staff, individual approach, quick response, card printing on site

I have open account since April 2019 and after some time I was thinking about changing to Barclays as my company uses it. Never done it eventually. Staff working in the Metro Bank is very professional and helpful. Once I was down all day due to personal reasons and just wanted to get new card printed out. One of the workers actually noticed that grimmer on my face and asked if he can help in any other way. We talked for a bit while waiting and it helped a bit. Never, ever got the same approach in any other banks. When calling bank due to card activation/contactless payment, everything was sorted in under 3 minutes. That's unbelievable! Would recommend to anybody. ! Reviewed on: 20th March 2023

Excellent

Good and fast just what I need and understand internet banking so simple Reviewed on: 19th March 2023

A very friendly and helpful place

Every metro bank has the same warm and welcoming environment. No matter how stressful my problems are, they always have a great solution to help me out. I love the little things about this bank. Like how they put out fresh water and food for the dogs of their customers. Or how the employees always have a smile on their face when they help you out. I recently went on holiday and metro Bank helped me out so much. I'm so grateful for them. Reviewed on: 19th March 2023

best bank, instant card reprinting, excellent customer service!

metro is the best bank so far, their service is great, you can replace your card instantly instore and they have a branch near me, i would and i do recommend them to everyone! Reviewed on: 19th March 2023

Best bank in UK

Reviewed on: 18th March 2023

Personal service and a great bank

Have loved being a customer. Always there, always helpful Reviewed on: 18th March 2023

Best bank in the uk

Really helpful staff and I’ve banked with them for nearly 5 years and not one problem Reviewed on: 18th March 2023

Excellent banking experience online.

Online website is very clear, helpful, easy to login, navigate and set up payees etc.I do not use any other bank site for my everyday needs. Reviewed on: 18th March 2023

Super fast

Nice and easy to get started a welcome change too banking Reviewed on: 18th March 2023

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