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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

A1 banking

A+ banking very friendly and treated us like VIPs .Give us all useful info. Everyone can do their jobs but how you treat customers is remembered. 10/10 for her friendly service Reviewed on: 14th March 2023

Open long hours and every day

Very satisfying and friendly staff Reviewed on: 14th March 2023

Briliant

Love everything about Metro Bank Reviewed on: 14th March 2023

We are the best bank

Other banks just don’t do what we do Reviewed on: 14th March 2023

Great service

Love the customer facing staff when all other banks are losing them. It is nice to talk to someone Reviewed on: 14th March 2023

Brilliant

Never had a problem, always helpful great bank Reviewed on: 14th March 2023

WORLDS BEST BANK

I have been banking with Metro for a few years now, face to face service, cards in minutes, accounts open in 30 minutes, best staff out off all the banks, beyond friendly they feel like family, I’m always greeted and it doesn’t feel robotic the staff genuinely want to help you. They never forced lending products on me like other banks and actually helped me with my finances! Overall I couldn’t and wouldn’t ever go anywhere else. Other banks are falling apart closing stores, closing services at stupid times. Metros open 7 days a week and has the longest hours on the high street. I don’t know why people would bank elsewhere! Reviewed on: 14th March 2023

Friendly customer service

Whether I call the contact centre or visit a store I am always met with a friendly face (or voice). Cannot fault the service Reviewed on: 14th March 2023

Best bank ever!!!!

Metro bank is AMAZING they are so convenient open 7 days a week. Just make life so much easier. The staff are always very welcoming and helpful. Reviewed on: 14th March 2023

MetroBank is simple and straightforward

I’ve got both a current account and joint account with metro. Great service in all forms! Reviewed on: 14th March 2023

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