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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great service

Love the customer facing staff when all other banks are losing them. It is nice to talk to someone Reviewed on: 14th March 2023

Brilliant

Never had a problem, always helpful great bank Reviewed on: 14th March 2023

WORLDS BEST BANK

I have been banking with Metro for a few years now, face to face service, cards in minutes, accounts open in 30 minutes, best staff out off all the banks, beyond friendly they feel like family, I’m always greeted and it doesn’t feel robotic the staff genuinely want to help you. They never forced lending products on me like other banks and actually helped me with my finances! Overall I couldn’t and wouldn’t ever go anywhere else. Other banks are falling apart closing stores, closing services at stupid times. Metros open 7 days a week and has the longest hours on the high street. I don’t know why people would bank elsewhere! Reviewed on: 14th March 2023

Friendly customer service

Whether I call the contact centre or visit a store I am always met with a friendly face (or voice). Cannot fault the service Reviewed on: 14th March 2023

Best bank ever!!!!

Metro bank is AMAZING they are so convenient open 7 days a week. Just make life so much easier. The staff are always very welcoming and helpful. Reviewed on: 14th March 2023

MetroBank is simple and straightforward

I’ve got both a current account and joint account with metro. Great service in all forms! Reviewed on: 14th March 2023

Great. Always helpful

Always helpful, any questions answered. Obviously opening times is a huge plus, so amazing. Reviewed on: 14th March 2023

Good customer service

Whether it’s in store or on the phone the staff are very nice and helpful. I would say it’s good customer service. Reviewed on: 14th March 2023

Easy banking

Great app and always available on weekends if I need to speak to someone Reviewed on: 14th March 2023

The Best

The best to use in UK and EU Fee free , hassle free and very proud to be a account holder ❤️ Reviewed on: 14th March 2023

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