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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

MetroBank is simple and straightforward

I’ve got both a current account and joint account with metro. Great service in all forms! Reviewed on: 14th March 2023

Great. Always helpful

Always helpful, any questions answered. Obviously opening times is a huge plus, so amazing. Reviewed on: 14th March 2023

Good customer service

Whether it’s in store or on the phone the staff are very nice and helpful. I would say it’s good customer service. Reviewed on: 14th March 2023

Easy banking

Great app and always available on weekends if I need to speak to someone Reviewed on: 14th March 2023

The Best

The best to use in UK and EU Fee free , hassle free and very proud to be a account holder ❤️ Reviewed on: 14th March 2023

Great service

Amazing staff that were ever so helpful Reviewed on: 14th March 2023

Clapham Junction Branch

Most impressive assistance from friendly staff when I called in without prior notice Reviewed on: 14th March 2023

The best bank

Metro bank puts other banks to shame! Excellent customer care and opening hours that suit everyone. Highly recommend this bank. Reviewed on: 14th March 2023

Metro bank is the best bank Ever!

Metro bank is the best bank I’ve ever been with, very quick and sufficient service. Lovely and friendly staff. Always a pleasure to help and always wear a smile on there face. It’s a great place and a great bank. Would recommend it and only this one! This is the one for me! I’ve been with this bank for 4 years so far and will carry on for many more. ❤️ Reviewed on: 14th March 2023

I need Small notes and change

£1/£2/50ps, As card m/cs brake down and cant pay rink fees in the club (BOWLS) NO PAY, NO PLAY Also cant get a drink from the machine. Ps why are there not note to coin m/c like Potters arround. my other Bank quiz me for One £20 bag Metro The Only Bank That "WAS" letting me search £250/ £500 Bags OF COIN FOR CHARITY at £1 garanteed per £100.00 searched, to the Money Machine, the only reason I opened the Account. Reviewed on: 14th March 2023

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