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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Friendly customer service

Whether I call the contact centre or visit a store I am always met with a friendly face (or voice). Cannot fault the service Reviewed on: 14th March 2023

Best bank ever!!!!

Metro bank is AMAZING they are so convenient open 7 days a week. Just make life so much easier. The staff are always very welcoming and helpful. Reviewed on: 14th March 2023

MetroBank is simple and straightforward

I’ve got both a current account and joint account with metro. Great service in all forms! Reviewed on: 14th March 2023

Great. Always helpful

Always helpful, any questions answered. Obviously opening times is a huge plus, so amazing. Reviewed on: 14th March 2023

Good customer service

Whether it’s in store or on the phone the staff are very nice and helpful. I would say it’s good customer service. Reviewed on: 14th March 2023

Easy banking

Great app and always available on weekends if I need to speak to someone Reviewed on: 14th March 2023

The Best

The best to use in UK and EU Fee free , hassle free and very proud to be a account holder ❤️ Reviewed on: 14th March 2023

Great service

Amazing staff that were ever so helpful Reviewed on: 14th March 2023

Clapham Junction Branch

Most impressive assistance from friendly staff when I called in without prior notice Reviewed on: 14th March 2023

The best bank

Metro bank puts other banks to shame! Excellent customer care and opening hours that suit everyone. Highly recommend this bank. Reviewed on: 14th March 2023

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