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Metro Bank: Current account reviews

4.86
Based on 10,577 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Top top services!

5
Metro bank always are keen and happy to help with whatever needed. I am really proud to be customer of a bank like this. Reviewed on: 14th March 2023

Wonderful service

5
Always very helpful and nothing is too much effort. This is why after our little girl got a current account there we moved to Metro Bank after banking with the same bank for over 20 years. Reviewed on: 14th March 2023

Peoples bank

5
Very accommodating and practical Reviewed on: 14th March 2023

excellent

5
You online is easy to use and friendly Reviewed on: 14th March 2023

Simple and honest.

5
I'm very happy with the service at metro bank. Very recommended. Reviewed on: 14th March 2023

Metro Bank

5
Metro bank has always been very helpful, friendly staff, fantastic customer service. Also very useful as open weekends. I have banked with Metro for many years & will continue to do so. Reviewed on: 14th March 2023

Very good i like the metro as its open on sundays if you lose or get your card stolon theres no awaiting for a new card in thepost for days just pick one up

4
Very good service 7 days a week always freindly Reviewed on: 14th March 2023

Personal service, face to face

5
We have been with Metrobank for 10 years. We have recently had to deal with other two other high street banks on behalf of an elderly relative regarding Power of Attorney. Metrobank beats the other banks'customer service hands down! Reviewed on: 14th March 2023

Metro Bank

5
Metro Bank is the best...you can open an account immediately and have a debit card with you by the time you leave the bank. The staff are extremely courteous and go out of the way to ensure your enquiry is dealt with straight away. Hassle-free banking online and via the app. Banking at your fingertips! Reviewed on: 14th March 2023

Great working hours great service

5
Damaged bank card replaced in 5 minutes Reviewed on: 14th March 2023

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