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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Very good i like the metro as its open on sundays if you lose or get your card stolon theres no awaiting for a new card in thepost for days just pick one up

Very good service 7 days a week always freindly Reviewed on: 14th March 2023

Personal service, face to face

We have been with Metrobank for 10 years. We have recently had to deal with other two other high street banks on behalf of an elderly relative regarding Power of Attorney. Metrobank beats the other banks'customer service hands down! Reviewed on: 14th March 2023

Metro Bank

Metro Bank is the best...you can open an account immediately and have a debit card with you by the time you leave the bank. The staff are extremely courteous and go out of the way to ensure your enquiry is dealt with straight away. Hassle-free banking online and via the app. Banking at your fingertips! Reviewed on: 14th March 2023

Great working hours great service

Damaged bank card replaced in 5 minutes Reviewed on: 14th March 2023

Excellent quality service

Customer service in store is exceptionally good. Credit card issued within 30 minutes of application. Very good in store services. Reviewed on: 14th March 2023

Excellent, Informative and well experienced.

Their branch staff are experienced & polite and patience to listen what we require and provide service with satisfaction manner. Reviewed on: 13th March 2023

Very professional bank

Everyone is always very friendly and helpful within queries. Reviewed on: 13th March 2023

Quick banking

Reliable as usual for the customers Reviewed on: 13th March 2023

All OK

Excellent interaction with Metro bank Reviewed on: 13th March 2023

Good quick friendly and very efficient

Always a smile behind the counter and they are ready to do whatever they can for you Reviewed on: 13th March 2023

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