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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

I LOVE them

Easy process, doesn’t take too long to get serviced. Been with them since I was a teen. Reviewed on: 13th March 2023

It's good bank with instant customer service

Great staff and quick service when you visit any metro bank branch. Reviewed on: 13th March 2023

Excellent Service

I like the fact that it is seven days a week and layer than other banks. Also offers Foreign currency accounts with very low charge for transfers to other countries. Reviewed on: 13th March 2023

Great service and kind staff

I've always been treated very well, with kindness and efficiency. I was recently scammed and they were amazing with me and the investigation. My friends think I work for the bank, as I always say good things. Reviewed on: 13th March 2023

Amazing

The customer service that we receive with this bank is absolutely outstanding. All the staff in our local branch treat us with respect, but above all with a personal approach Reviewed on: 13th March 2023

efficiency , friendly , reachable any day

I mistakenly transferred money to the wrong account in another bank and within a week they retrieved my money back Reviewed on: 13th March 2023

Best bank

Metro Bank is the best bank. Every time they fix everything. When you need help they are there to help you . Reviewed on: 13th March 2023

Very trustworthy bank.

Would never change again I don’t think, metro Bank have always been very efficient. Reviewed on: 13th March 2023

A great bank

I have been customer of Metro Bank for about 6 months now and I haven't had any problems. They are a very good bank and the people who work in the branches are very friendly and most helpful. I would definitely recommend this bank. Reviewed on: 13th March 2023

Very good bank

Very easy to put money in and out and open 7 days aweek at open times to suit most customers Reviewed on: 13th March 2023

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