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Metro Bank: Current account reviews

4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience. Write a review

Metro Bank Current account reviews (10581)

Best Bank

5
Best Bank in UK for me over the years! Reviewed on: 13th March 2023

I am very pleased

5
I am very satisfied with the bank Reviewed on: 13th March 2023

I LOVE them

5
Easy process, doesn’t take too long to get serviced. Been with them since I was a teen. Reviewed on: 13th March 2023

It's good bank with instant customer service

4
Great staff and quick service when you visit any metro bank branch. Reviewed on: 13th March 2023

Excellent Service

5
I like the fact that it is seven days a week and layer than other banks. Also offers Foreign currency accounts with very low charge for transfers to other countries. Reviewed on: 13th March 2023

Great service and kind staff

5
I've always been treated very well, with kindness and efficiency. I was recently scammed and they were amazing with me and the investigation. My friends think I work for the bank, as I always say good things. Reviewed on: 13th March 2023

Amazing

5
The customer service that we receive with this bank is absolutely outstanding. All the staff in our local branch treat us with respect, but above all with a personal approach Reviewed on: 13th March 2023

efficiency , friendly , reachable any day

5
I mistakenly transferred money to the wrong account in another bank and within a week they retrieved my money back Reviewed on: 13th March 2023

Best bank

5
Metro Bank is the best bank. Every time they fix everything. When you need help they are there to help you . Reviewed on: 13th March 2023

Very trustworthy bank.

5
Would never change again I don’t think, metro Bank have always been very efficient. Reviewed on: 13th March 2023

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