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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

Amazing

The customer service that we receive with this bank is absolutely outstanding. All the staff in our local branch treat us with respect, but above all with a personal approach Reviewed on: 13th March 2023

efficiency , friendly , reachable any day

I mistakenly transferred money to the wrong account in another bank and within a week they retrieved my money back Reviewed on: 13th March 2023

Best bank

Metro Bank is the best bank. Every time they fix everything. When you need help they are there to help you . Reviewed on: 13th March 2023

Very trustworthy bank.

Would never change again I don’t think, metro Bank have always been very efficient. Reviewed on: 13th March 2023

A great bank

I have been customer of Metro Bank for about 6 months now and I haven't had any problems. They are a very good bank and the people who work in the branches are very friendly and most helpful. I would definitely recommend this bank. Reviewed on: 13th March 2023

Very good bank

Very easy to put money in and out and open 7 days aweek at open times to suit most customers Reviewed on: 13th March 2023

Excellent bank!!

Great experience! Very happy with the customer service and conditons the bank offers. A bank for people and NOT one of those taking advantage of people. Simple, easy, reliable. What more can you ask for?! Reviewed on: 13th March 2023

Excellent service from start to finish

Each time I have been inside the branch and telephoned the customer service has been excellent and as quickly as the staff could get it done. Reviewed on: 13th March 2023

Love this bank!

Everything is always smooth and easy, never hit issues, staff helpful, online banking great, what’s not to like!! Reviewed on: 13th March 2023

Awesome

They are always there when needed Reviewed on: 13th March 2023

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