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Metro Bank: Current account reviews

4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience. Write a review

Metro Bank Current account reviews (10581)

A great bank

5
I have been customer of Metro Bank for about 6 months now and I haven't had any problems. They are a very good bank and the people who work in the branches are very friendly and most helpful. I would definitely recommend this bank. Reviewed on: 13th March 2023

Very good bank

5
Very easy to put money in and out and open 7 days aweek at open times to suit most customers Reviewed on: 13th March 2023

Excellent bank!!

5
Great experience! Very happy with the customer service and conditons the bank offers. A bank for people and NOT one of those taking advantage of people. Simple, easy, reliable. What more can you ask for?! Reviewed on: 13th March 2023

Excellent service from start to finish

5
Each time I have been inside the branch and telephoned the customer service has been excellent and as quickly as the staff could get it done. Reviewed on: 13th March 2023

Love this bank!

5
Everything is always smooth and easy, never hit issues, staff helpful, online banking great, what’s not to like!! Reviewed on: 13th March 2023

Awesome

5
They are always there when needed Reviewed on: 13th March 2023

Simple and easy

5
Making everyday banking simple, easy and efficient. Reviewed on: 13th March 2023

Best current account

5
Branch is open later in day and all weekend. Branch has staff avialable to speak with about any of their services and maintains a full counter service. Debit card issues are resolved in the branch. Reviewed on: 13th March 2023

A Good Bank

4
Good at opening until late and open at weekends. Reviewed on: 13th March 2023

A People's Bank

5
Always helpful and friendly and the service is very efficient Reviewed on: 13th March 2023

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