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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

Best Service

Metro Bank employees are always kind and do their best when you need them. Reviewed on: 13th March 2023

Good bank

Smooth and easy banking. Fast and easy to understand. Reviewed on: 13th March 2023

Amazing Bank

Cashiers always available, lovely spacious & clean surroundings Reviewed on: 13th March 2023

Customer considerations to the fore

Very good rapport, professional advice, prompt reactions to needs and operations. Reviewed on: 13th March 2023

Very helpful

Very helpful and simplified things that I didn’t understand. things Being an older person, I don’t always understand todays technology. I felt very comfortable, when with staff in the branch. Reviewed on: 13th March 2023

Great availability & customer support

I used Metro because of their extended opening hours. It's made personal banking much easier and I don't need to take time off work to speak to a bank employee. Reviewed on: 13th March 2023

Fast and easy

The most easiest, fastest and friendly bank I’ve ever banked with. Reviewed on: 13th March 2023

A non nonsense Bank that does what it says

I have been with Metro for years now and never had a problem. That is more than I can say about other banks where I am a signatory for associations. Would recommend Metro for customer service and the quality of the online Banking. Reviewed on: 13th March 2023

Mr Bismarck

The experience with the services was without any hassle. Staff very polite, caring about your needs., ready to advise on scope of products available and interpersonal relationship very excellent Reviewed on: 13th March 2023

Metro bank is always professional and the service is amazing

Metro is very professional when ever I have had a issue they have dealt with it Swiftly and always remained professional. Reviewed on: 13th March 2023

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