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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Fast and easy

The most easiest, fastest and friendly bank I’ve ever banked with. Reviewed on: 13th March 2023

A non nonsense Bank that does what it says

I have been with Metro for years now and never had a problem. That is more than I can say about other banks where I am a signatory for associations. Would recommend Metro for customer service and the quality of the online Banking. Reviewed on: 13th March 2023

Mr Bismarck

The experience with the services was without any hassle. Staff very polite, caring about your needs., ready to advise on scope of products available and interpersonal relationship very excellent Reviewed on: 13th March 2023

Metro bank is always professional and the service is amazing

Metro is very professional when ever I have had a issue they have dealt with it Swiftly and always remained professional. Reviewed on: 13th March 2023

Satisfied

I’m happy with my easy to use online banking, also the branch treatment is exceptional Reviewed on: 13th March 2023

Just to say thank you

The BEST bank in UK, and the BEST customers service . Reviewed on: 13th March 2023

Metro Bank review

My card had expired rang the bank informed me I could go to a branch and get a new card printed straight away. While at the bank told me to go and check card was working in the cash point and change password if required. Excellent service, great customer service Reviewed on: 13th March 2023

Yep very recommended

Perfect very good service very helpful Reviewed on: 13th March 2023

I love their service. Metro Bank is just the best.

The best bank that puts users needs into their plan. Reviewed on: 13th March 2023

Trustworthy

Since, I’ve opened my Metro account with Metro bank, I had few issues with card payments and Metro customer team were very helpful and dealt easily with the issues. Reviewed on: 13th March 2023

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