Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

View other Metro Bank products

4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10579)

Always good, looking girls behind the counter

Metrobank is the way forward they get me so excited. I have to sit in the corner and touch myself. Reviewed on: 13th March 2023

Perfect Service no matter which Branch you visit

Having moved away from the area where we set up our account, visiting any other branch could be difficult. It certainly has been with other banks. Not so with Metro Bank. You could be a massively important personal customer at any branch I've walked in. Always treated with courtesy and respect. Would heartily recommend to anyone considering a change. Reviewed on: 13th March 2023

Metro Current Account

Our current account with Metro includes online banking. The method of access and the way the statements are set out are really easy to use and read respectively. Any time we have been into the bank we have found the staff helpful and efficient. We also like the fact that counter staff are able to verify our identity by photographic recognition. Reviewed on: 13th March 2023

Excellent

I have been with Metro bank since I was 16, and I have never had an issue, Metro Bank takes care of its customers, I experienced a scam back in 2019 and it had a huge effect on me at the time but everyone at the Metro Bank we extremely supportive and really took care of me, I was really impressed how quickly they were able to replace my card, implement additional security on to my account and walked me through safety steps when dealing with my account online and in public spaces, it has been incredible of them to do such an amazing job. Also, staff members are really patient with their customers, I can't count how many times I forgot my personal details to log in to my account and each time they take their time with me and really pay attention to my needs when I come to the local Metro Bank, everyone is extremely helpful and professional. Reviewed on: 13th March 2023

So convenient...

Always a pleasant and easy experience in store. Wouldn't bank with anyone else now... Thank you Metro! Reviewed on: 13th March 2023

Current account

Always helpful and friendly. Great customer service. Reviewed on: 13th March 2023

Nice stuff,I advice to deal with such bank

Helpful and kind stuff , updating me with every detail concerning my account. Many thanks keep on Reviewed on: 13th March 2023

Helpful banking

Was very quickly nd easy to set up bank account. They staff polite, friendly and knowledgeable. Always been helpful for any questions I have had when first set up and whole time I have banked with them. Reviewed on: 13th March 2023

Summary

Very helpful and friendly customer service. Reviewed on: 13th March 2023

Easy Accessable

Open 7 days a week. We can visit the bank any day of the week and speak to the staff anytime without prior appointment. Reviewed on: 13th March 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from CAF Bank 2.33 from 62 reviews
ufirstgold Account
from Ulster Bank 3.98 from 5 reviews
Current account
from Halifax 4.28 from 987 reviews

Want to see more from Metro Bank?

Young Savers
from Metro Bank 4.86 from 392 reviews
Instant access savings
from Metro Bank 4.81 from 484 reviews
Business banking
from Metro Bank 4.78 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub