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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Best Bank

Late opening hours also open saturday and sunday . Reviewed on: 12th March 2023

Allaround good bank

Open late 7 days a week, can print my card in-store within minutes , can bring my dog in the branch and give him water and biscuits Reviewed on: 12th March 2023

Brilliant bank

Staff always helpful and friendly. And metro has the cheapest rates going Reviewed on: 12th March 2023

Best bank

Very good bank to bank with me my partner and all 6 children have accounts with metro Reviewed on: 12th March 2023

Wonderful open hours

Wonderful staff, good open hours Reviewed on: 12th March 2023

Safe

Service is very fast than other banks, staff members are very helpful Reviewed on: 12th March 2023

Brilliant service

Open when others are shut, good premises. Toilets available. Reviewed on: 12th March 2023

Better than expected

I love how easy it was to set up an account. Their online services are easy to use, and when you need support, there is an actual human on the other side who is willing to help. I have recommended the bank to some of my friends. Reviewed on: 12th March 2023

Very good

Excellent customer service easily to banking online banking app very easy and good Reviewed on: 12th March 2023

fantastic service, customer focused

fantastic service, customer focused, opening hours longer and 7 days, welcoming branch premises and staff, online service easy, safety box, overall v good experience Reviewed on: 12th March 2023

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