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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,577 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024
David Panton's avatar
David Panton

Safe

5
Service is very fast than other banks, staff members are very helpful Reviewed on: 12th March 2023
POOJA -'s avatar
POOJA -

Brilliant service

5
Open when others are shut, good premises. Toilets available. Reviewed on: 12th March 2023
John Wilson's avatar
John Wilson

Better than expected

5
I love how easy it was to set up an account. Their online services are easy to use, and when you need support, there is an actual human on the other side who is willing to help. I have recommended the bank to some of my friends. Reviewed on: 12th March 2023
Shamila's avatar
Shamila

Very good

4
Excellent customer service easily to banking online banking app very easy and good Reviewed on: 12th March 2023
A samad's avatar
A samad

fantastic service, customer focused

5
fantastic service, customer focused, opening hours longer and 7 days, welcoming branch premises and staff, online service easy, safety box, overall v good experience Reviewed on: 12th March 2023
manhar patel's avatar
manhar patel

Very convenient quick service

5
I created my account in less than 2 hrs and got my card that same day. As I work most of the week, knowing I can go to the bank on Sundays is the best! Reviewed on: 12th March 2023
nuria.dmiranda@gmail.com's avatar
[email protected]

Excellent service

5
High quality of good experience Reviewed on: 12th March 2023
Diangienda Wasolua's avatar
Diangienda Wasolua

Great access

5
Always helpful. Open the hours thar customets want. Very helpful on pbone and in branch Reviewed on: 12th March 2023
Robert 's avatar
Robert

Excellent service

5
Fast services precessional staff Very happy with Metro Bank Reviewed on: 12th March 2023
F D services's avatar
F D services

Metro the **** bank

1
You are having a laugh aren't you you are the worst bank in the UK I still can't use my bank account because I have to go to my local branch with ID my local branch is 2 counties away! Reviewed on: 12th March 2023
Antony Rice's avatar
Antony Rice

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