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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

I like metro bank

Very good staff and very helpful and friendly and quality service Reviewed on: 12th March 2023

best bank

so customer-focused, so grateful they exist Reviewed on: 12th March 2023

Best Bank in the UK

If you want a easy bank to use, Metro Bank is the answer . Reviewed on: 12th March 2023

Best bank in the world.

I'm very happy to use services from metro bank Reviewed on: 12th March 2023

Great bank with quick response

Experienced people, faster than else one and respect their cliente Reviewed on: 12th March 2023

Excellent service

Excellent service and open every day through out a year Reviewed on: 12th March 2023

An extra-ordinary 21st banking system.

My experience has been a great one at Metro Bank. The bank is a bank to beat. Their service are excellent. Reviewed on: 12th March 2023

Best bank account in the uk

Easy to open an account online and at a branch you can easily find a metro bank in every high street and it opens on a Sunday which other bank do not the staff are very friendly and are very helpful would recommend to anyone wanting to open an account for a young saver Reviewed on: 12th March 2023

No hassle

First time of using Metro Bank was when I opened an account for my daughter, who's was 11. At the time opened a junior current account and a savers account, which was set up by the friendly and helpful staff within the hour included card printed. Daughter loves the online banking as very easy to use and navigate. 6 months later I transfered all my accounts from another high Street bank as I was having nothing but trouble. Metro Bank organised the whole transfer with all the D D and payments without any hassle, Nipped I to store, card was printed and within half hour of getting card went shopping with my daughter. Overall, friendly staff, clean and inviting and was made to feel very welcome in the overall experience in branch. Well done team Reviewed on: 12th March 2023

Brilliant

From sign up to general services offered Metro Bank has been amazing ,recently lost my card and was mind blown by the option of a same day replacement. Absolutely amazing and brilliant customer services all the time not just sometimes both in branch ,over the phone and online. THANK YOU !!! Reviewed on: 12th March 2023

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