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Metro Bank: Current account reviews

4.86
Based on 10,577 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great bank with quick response

4
Experienced people, faster than else one and respect their cliente Reviewed on: 12th March 2023

Excellent service

5
Excellent service and open every day through out a year Reviewed on: 12th March 2023

An extra-ordinary 21st banking system.

5
My experience has been a great one at Metro Bank. The bank is a bank to beat. Their service are excellent. Reviewed on: 12th March 2023

Best bank account in the uk

5
Easy to open an account online and at a branch you can easily find a metro bank in every high street and it opens on a Sunday which other bank do not the staff are very friendly and are very helpful would recommend to anyone wanting to open an account for a young saver Reviewed on: 12th March 2023

No hassle

5
First time of using Metro Bank was when I opened an account for my daughter, who's was 11. At the time opened a junior current account and a savers account, which was set up by the friendly and helpful staff within the hour included card printed. Daughter loves the online banking as very easy to use and navigate. 6 months later I transfered all my accounts from another high Street bank as I was having nothing but trouble. Metro Bank organised the whole transfer with all the D D and payments without any hassle, Nipped I to store, card was printed and within half hour of getting card went shopping with my daughter. Overall, friendly staff, clean and inviting and was made to feel very welcome in the overall experience in branch. Well done team Reviewed on: 12th March 2023

Brilliant

5
From sign up to general services offered Metro Bank has been amazing ,recently lost my card and was mind blown by the option of a same day replacement. Absolutely amazing and brilliant customer services all the time not just sometimes both in branch ,over the phone and online. THANK YOU !!! Reviewed on: 12th March 2023

My first

5
My first bank that I started at my coming in the Uk and never disappointed me. Reviewed on: 12th March 2023

Effective an efficient

5
Always helpful and friendly service Reviewed on: 12th March 2023

After 10years of living in UK and having an account with TSB, Metro was the only one who made it possible to open just a single bank account after 7 attempt to try to open with different Bank Sociaety!

5
About an experience : Is not a bank .. is a luxury hotel reception, on my arrival I have been offered a Café, during the account opening procedure I cared like an MP and I felt people in the bank rank me on the level of a VIP person! Well done and Thank you all of you! Keep up the High Standard and Carry on! Reviewed on: 12th March 2023

Fantastic

5
Best bank of UK and I am satisfied with it , Best of luck Reviewed on: 12th March 2023

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