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Metro Bank: Current account reviews

View other Metro Bank products
4.80
Based on 10,579 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024
David Panton's avatar
David Panton

Best Bank

5
easy and smooth transactions whether it be spending or transferring money, metro is always the best Reviewed on: 12th March 2023
Talha Abbasi's avatar
Talha Abbasi

Reliable bank

5
An excellent bank to deal with. All staff are very professional and knowledgable. They quickly resolve any issue and provide individual service. Reviewed on: 12th March 2023
tsvetkov.tsvetelin's avatar
tsvetkov.tsvetelin

Most reliable bank around!

5
As a young adult I have never really had experience with any form of banking or finance. Everyone at Metro are always super helpful and most importantly patient. There was never a time where I needed help and didn’t receive the top level of support and care whether that’s in person or over a phone call. I would 100% recommend Metro Bank to anyone. Reviewed on: 12th March 2023
Laura 's avatar
Laura

Excellent

5
Great easy and good customer service Reviewed on: 12th March 2023
Sandy Kaur's avatar
Sandy Kaur

Good service.

5
Good service in the bank and good customer service. Good technical team. Reviewed on: 12th March 2023
Walaa Gewely's avatar
Walaa Gewely

Everything its super easy

5
Easy access , best costumer support, aways quick solution on problems Reviewed on: 12th March 2023
Denislav Chingarski's avatar
Denislav Chingarski

Perfect Bank

5
Usually when using a bank you’re sent from department to department, whereas I’ve found when using MetroBank I don’t even need to go to speak to someone, everything is clear and perfect. Reviewed on: 12th March 2023
Joshua Robinson's avatar
Joshua Robinson

Super convenient and secure bank

5
I've never had an issue, app works perfectly, and you can tell security is very important Reviewed on: 12th March 2023
Natalie's avatar
Natalie

Good

5
It's nice to have a high street Reviewed on: 12th March 2023
Glen Harper 's avatar
Glen Harper

Good

5
Always treating me nicely never nosy and asking questions that’s what I like most they respect my privacy Always willing to help and it’s straight fowords Reviewed on: 12th March 2023
Katrina Casey's avatar
Katrina Casey

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