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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

The best services ever

The best Bank and the best services ever. Professionals, efficiency and really good delivered services. Loyalty for customers and many other offers. Reviewed on: 11th March 2023

excellent customer service and good security

Good customer service in branch and over the phone. Excellent security for online purchases to ensure nothing will go wrong and everything you’re doing is legit and trustworthy. Reviewed on: 11th March 2023

Service like no other

Opening the account was quick and easy. We got the information we needed, we’re given options and walked out with. Obey in the account and two debit cards. The staff were phenomenal and best of all, it took place when the other banks were closed. Highly recommended! Reviewed on: 11th March 2023

Good customer service

Good customer service, but I feel undecided about switching or not as I find there's no general benefit of having a Metro account as no interest gained/it's storage only etc. Reviewed on: 11th March 2023

Great overall service

Open when other banks aren't, employees always polite, never had a problem Reviewed on: 11th March 2023

Overall Service

Prompt opening of Current Account. Honest and Personal Touch Reviewed on: 11th March 2023

Great

Great bank, easy to use and accessible in real life. The app is perfect and the staff are great Reviewed on: 11th March 2023

They are very good and always open. Sort any problems you may have very quick and efficient.

Great bank overall. They are very trust worthy. And I would Reviewed on: 11th March 2023

The Best

The Best metro bank i like. Reviewed on: 11th March 2023

A Bank always open

Really pleased with Metro Bank, the only high street bank always there to help. Extended opening times and weekend cover is everything we all need. Reviewed on: 11th March 2023

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