Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

View other Metro Bank products

4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10579)

Good

Always treating me nicely never nosy and asking questions that’s what I like most they respect my privacy Always willing to help and it’s straight fowords Reviewed on: 12th March 2023

Metro for the Win

The service each time I go into the bank is courteous, efficient and and helpful. Reviewed on: 12th March 2023

Grate Bank

Safe place to chip your money Reviewed on: 11th March 2023

Best Bank Ever !!

Metro bank is such an amazing bank my mum has being a metro banker for around 10 years now and she recommended me to get a current account with them as she feels like her money is safe , secured and protected while banking with Metro Bank. I also feel the same and appreciate how when creating an account with metro your automatically made to open up your online banking account as this saves time having to call the bank to create one and wait weeks. The app is very handy to. My experience with Metro so far has been so great and if any trouble the customer advisors are always here to help definitely THE BEST BANK !! Reviewed on: 11th March 2023

The best services ever

The best Bank and the best services ever. Professionals, efficiency and really good delivered services. Loyalty for customers and many other offers. Reviewed on: 11th March 2023

excellent customer service and good security

Good customer service in branch and over the phone. Excellent security for online purchases to ensure nothing will go wrong and everything you’re doing is legit and trustworthy. Reviewed on: 11th March 2023

Service like no other

Opening the account was quick and easy. We got the information we needed, we’re given options and walked out with. Obey in the account and two debit cards. The staff were phenomenal and best of all, it took place when the other banks were closed. Highly recommended! Reviewed on: 11th March 2023

Good customer service

Good customer service, but I feel undecided about switching or not as I find there's no general benefit of having a Metro account as no interest gained/it's storage only etc. Reviewed on: 11th March 2023

Great overall service

Open when other banks aren't, employees always polite, never had a problem Reviewed on: 11th March 2023

Overall Service

Prompt opening of Current Account. Honest and Personal Touch Reviewed on: 11th March 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from Punjab National Bank 3.79 from 1 reviews
Select Account
from NatWest 4.38 from 717 reviews
Everyday current account
from Santander 4.04 from 206 reviews

Want to see more from Metro Bank?

Young Savers
from Metro Bank 4.86 from 392 reviews
Instant access savings
from Metro Bank 4.81 from 484 reviews
Business banking
from Metro Bank 4.78 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub