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Metro Bank: Current account reviews

4.86
Based on 10,577 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

Excellent

5
Great easy and good customer service Reviewed on: 12th March 2023

Good service.

5
Good service in the bank and good customer service. Good technical team. Reviewed on: 12th March 2023

Everything its super easy

5
Easy access , best costumer support, aways quick solution on problems Reviewed on: 12th March 2023

Perfect Bank

5
Usually when using a bank you’re sent from department to department, whereas I’ve found when using MetroBank I don’t even need to go to speak to someone, everything is clear and perfect. Reviewed on: 12th March 2023

Super convenient and secure bank

5
I've never had an issue, app works perfectly, and you can tell security is very important Reviewed on: 12th March 2023

Good

5
It's nice to have a high street Reviewed on: 12th March 2023

Good

5
Always treating me nicely never nosy and asking questions that’s what I like most they respect my privacy Always willing to help and it’s straight fowords Reviewed on: 12th March 2023

Metro for the Win

5
The service each time I go into the bank is courteous, efficient and and helpful. Reviewed on: 12th March 2023

Grate Bank

5
Safe place to chip your money Reviewed on: 11th March 2023

Best Bank Ever !!

5
Metro bank is such an amazing bank my mum has being a metro banker for around 10 years now and she recommended me to get a current account with them as she feels like her money is safe , secured and protected while banking with Metro Bank. I also feel the same and appreciate how when creating an account with metro your automatically made to open up your online banking account as this saves time having to call the bank to create one and wait weeks. The app is very handy to. My experience with Metro so far has been so great and if any trouble the customer advisors are always here to help definitely THE BEST BANK !! Reviewed on: 11th March 2023

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