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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Bank which understands your requirements

Easy to bank and most recommended bank in uk. Very good customer support. Reviewed on: 11th March 2023

Very good service

Good attend on counter good team Reviewed on: 11th March 2023

Easy , good communication with all staff no matter the store , they way they handle money and the safety deposit boxes are really good also

I have had metro for 4 years now and has never let me down , never once have I had a issue , easy communication, easy to use the online banking and it also is a very good card like wise for stability it’s strong don’t bend in your pocket , the company itself is a great company Reviewed on: 11th March 2023

Best bank I've ever been with

Print replacement card while you wait. Open seven days a week. No long wait to see a human being. Reviewed on: 11th March 2023

Best bank around

Just join metro, just join metro Reviewed on: 11th March 2023

Support for disabled son

Really supportive when opening account for my adult son with autism Reviewed on: 11th March 2023

Great customer service.

Amazing experience. Outstanding customer service. Highly recommended. Reviewed on: 11th March 2023

Very professional

There are the best bank you can use very efficient Reviewed on: 11th March 2023

Good old fashioned banking service

Got fed up with the old bank always directing me to the machine, never having counter service, providing shoddy service. Bank transactions at metro are easy , actual staff in the branch, easy telephone banking long opening times in branch and on phone. Like banking used to be and some! Reviewed on: 11th March 2023

Why I use metro bank

Very helpful, efficient and easy to use Reviewed on: 11th March 2023

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