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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Great bank

Great bank open every day Great customer service. Reviewed on: 11th March 2023

No1 bank

Metro bank is so efficient with dealing with customers queries, the staff are very polite and helpful in the metro branch and the call centre. I would recommend this bank to everyone for the good the experience that i have had for over 5 years Reviewed on: 11th March 2023

Very efficient and friendly

Customer services very good, polite and solve any problems quickly. Reviewed on: 11th March 2023

Simply the Best bank

~You're simply the best Better than all the rest Better than anyone Anyone I've ever met~ Reviewed on: 11th March 2023

Excellent customer service

Very good customer service and great kids accounts Reviewed on: 11th March 2023

High regards!

Consistent show of professionalism on customer service and in store branches, with a strong attitude to solving any customers issues! it's not just what makes Metro it's what makes the world! Reviewed on: 11th March 2023

Star Bank

Full marks in everything! Staff polite and helpful. Reviewed on: 11th March 2023

Best bank

Best bank on the high street! Open longer than any other bank, staff are friendly and accommodating. Would highly recommended Metro Bank Reviewed on: 11th March 2023

Quick and Easy

Whenever I have an issue they are always quick to sort it out I never have to wait long and I appreciate that! Reviewed on: 11th March 2023

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