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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Top bank

The best bank and very helpful people working there AAA+++service Reviewed on: 11th March 2023

5* Service

5* Service in the three years i have banked there. Staff are always friendly and welcoming. Couldnt ask for anything better. Reviewed on: 11th March 2023

Reliable bank account

Easy access bank that's is reliable and makes everything very simple to use and gets anything sorted out straight away. Reviewed on: 11th March 2023

Branch efficiency

Nothing is too much trouble when you visit the Basildon branch. Very friendly and professional. Reviewed on: 11th March 2023

It is a great service.

It is always a good service. Card is printed immediately. Card is usable abroad without hassle. Transfers are easy to get going. Reviewed on: 11th March 2023

Excellent service

It was easy to open account on line Reviewed on: 11th March 2023

Personal Bank

Whenever I have called in to our Brighton branch I have been able to talk with real people, who are eager to listen and help. And have even been offered a coffee! Reviewed on: 11th March 2023

Awesome

Customer service was second to none. It's a customer friendly bank Reviewed on: 11th March 2023

Amazing Services

All services including payments, transactions, times taken for the payments to show up are extremely prompt and really accurate. Reviewed on: 11th March 2023

Fantastic service

Always there. Convenient. Easy access to my account Reviewed on: 11th March 2023

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