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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

The best bank I've been with for 5 years

The services are great, staff are very helpful and friendly, fast instant services Reviewed on: 11th March 2023

Friendly supportive always there

Very helpful to point of opening the safe for little me Reviewed on: 11th March 2023

Quick customer service

Every time I lose my card or stolen it takes 10 minutes to collect it in store. Reviewed on: 11th March 2023

Customer friendly

My debit card was lost. I went to Bank at FarnhamRoad Slough. It was handed to me in 15 minutes. Prompt service Reviewed on: 11th March 2023

long opening hours

good, friendly staff good locker service Reviewed on: 11th March 2023

Amazing bank

Always so very helpful and easy to use. The branches are amazing and clean. Reviewed on: 11th March 2023

Im so Happy

This bank is very good open 7 days Reviewed on: 11th March 2023

Just excellent

The service that Metro provides is second to none. I moved accounts from other banks and am delighted I did so. The easy to understand help that Metro offer is ideal for me and I can also pop into a branch anytime for help if I need it. The staff are well informed, courteous and patient. All round, excellent. Reviewed on: 11th March 2023

Service of Metro Bank

Hi, Metro Bank provides amazing services. I really love it. Reviewed on: 11th March 2023

Excellent customer service

Very good customer service, helped me to start an account instantly. Reviewed on: 11th March 2023

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