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Metro Bank: Current account reviews

4.80
Based on 10,580 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

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Metro Bank Current account reviews (10580)

Im so Happy

5
This bank is very good open 7 days Reviewed on: 11th March 2023

Just excellent

5
The service that Metro provides is second to none. I moved accounts from other banks and am delighted I did so. The easy to understand help that Metro offer is ideal for me and I can also pop into a branch anytime for help if I need it. The staff are well informed, courteous and patient. All round, excellent. Reviewed on: 11th March 2023

Service of Metro Bank

5
Hi, Metro Bank provides amazing services. I really love it. Reviewed on: 11th March 2023

Excellent customer service

4
Very good customer service, helped me to start an account instantly. Reviewed on: 11th March 2023

The best bank ever.

5
I opened my account online. No needed to go to the any branch. Get my bank operation as I wanted. Reviewed on: 11th March 2023

Banking for All

5
Best service, specifically hours accessible for the working person, such as Saturday working times. Helpful and accessible branches, as banking should be. Reviewed on: 11th March 2023

Overall the best banking and customer service experience.

5
Every single time I’ve used or been into a metro bank branch I have had nothing but. 5* service and also any service received has been in the castes and most efficient manner. Would recommend anyone and everyone to use this bank. They are always open later than any other bank I’ve previously been with, which to me makes it stand out from the rest! Reviewed on: 11th March 2023

Coprative team

5
Very friendly environment and feel very comfortable Reviewed on: 11th March 2023

Great bank

5
Love that I able to access branches at longer hours then most other banks. My son loves the cash change machine it’s a little bit of fun for him which makes banking that little lore enjoyable Reviewed on: 11th March 2023

Great service ...Great people ...Great results

5
On point ...On par ... Never disappointed on line in store or ever the phone....Regardless of the pennies to pounds in my account I always been greeted like I am a somebody in what ever branch I have had the necessitie to visit Reviewed on: 11th March 2023

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