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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10580 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great bank and amazing workers

I’ve only had positive experiences with metro bank Reviewed on: 11th March 2023

they are able to provide answers to all your question in one visit.

considerate and take time to deal with you and complete all your queries in one visit. they let you know what they are doing i.e carry you along so you know how long it will be. Reviewed on: 11th March 2023

Great service

When I opened my account I was very impressed by the care taken by the account manager. Reviewed on: 11th March 2023

The best bank I've been with for 5 years

The services are great, staff are very helpful and friendly, fast instant services Reviewed on: 11th March 2023

Friendly supportive always there

Very helpful to point of opening the safe for little me Reviewed on: 11th March 2023

Quick customer service

Every time I lose my card or stolen it takes 10 minutes to collect it in store. Reviewed on: 11th March 2023

Customer friendly

My debit card was lost. I went to Bank at FarnhamRoad Slough. It was handed to me in 15 minutes. Prompt service Reviewed on: 11th March 2023

long opening hours

good, friendly staff good locker service Reviewed on: 11th March 2023

Amazing bank

Always so very helpful and easy to use. The branches are amazing and clean. Reviewed on: 11th March 2023

Im so Happy

This bank is very good open 7 days Reviewed on: 11th March 2023

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