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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10580 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Good but has flaws

Quite often, my card gets blocked and Metro sends me a text to confirm if it was me, which I must reply to. This is a great idea except from the part where it costs to reply and they blocked my money. Reviewed on: 10th March 2023

Best bank ever

I like i have account in this bank this open 7 days and its easy for me its near to my place people there are very friendly so i kije every thing there Reviewed on: 10th March 2023

Prompt,efficient,effective,professional made me feel comfortable from minute I walked through door,made me feel comfortable and although there was no immediate fix,I was shown what I had to do to reach my goals

See above a responsible helpful,professional meeting in language that was fully understood Reviewed on: 10th March 2023

opening a trustee acount

all in one place. no problems setting things up. seen on time and all questions answered . Reviewed on: 10th March 2023

Excellent

Metro is an excellent bank, their customer service is top notch, staff are always so polite and thorough both in person and over the phone! Reviewed on: 10th March 2023

The bestest bank in UK

No.1Bank in UK...This bank gives inmportance to account holders Reviewed on: 10th March 2023

Great bank

Always able to pop in store or get some one on the phone good service Reviewed on: 10th March 2023

Happy

I'm happy to be your customer ! I hope,in the future, you will have branches in every town. Reviewed on: 10th March 2023

Top star

Banking timing made life easier Reviewed on: 10th March 2023

Best Bank In England

A Bank that Doesn't Hide the Truth in the Fine Print. ... A Bank that Listens and Supports You. ... A Bank that Provides You Competitive Rates. ... A Bank that Offers Unique Services and Products. ... A Bank that Can Support All Your Needs. Reviewed on: 10th March 2023

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