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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

easy to use excellent services very kind and professional staff

amazing services as an international student , i have never felt disappointed Reviewed on: 10th March 2023

Great bank

Great bank with fantastic service❤️ Quick response and very helpful with very excellent listening and solving the matters. Reviewed on: 10th March 2023

metro bank

i really enjoy being a customer of the metro bank, it’s friendly, nice people to talk too who are professional and will help you with anything. Moving to this bank was the best thing Iever did. Reviewed on: 10th March 2023

The banking service of Metro Bank is just a lillte bit more than fantastic. But for me it is enough.

I love all Metro Bank services what I used, but the most important thing for me is, when I made a mistake, they helped me quickly and professional way, when I had problem in decision making becouse of I could not understand the legal english sentences, they helped me to "translate" into general english sentences, which is more understandable for me. I think, most of the customers need this kind of attention. I got it nicely, so thank you very much. I hope, I will be able to enjoy your services in the future as well. Reviewed on: 10th March 2023

Best bank I have had

Excellent bank easy to use no issues just what I needed Reviewed on: 10th March 2023

Quick and reliable

I love how they treat their customers. As one of them I have witnessed the hospitality of their staff. Good service when emergency happens and quick response if you lost a card. Reviewed on: 10th March 2023

Best bank

Best bank I've ever banked with, outstanding service, even at weekends. Reviewed on: 10th March 2023

Never had a single problem

I was robbed and my account emptied in my nationwide account...they did nothing to stop it, metro blocked the account straight away, fast and efficient Reviewed on: 10th March 2023

Such friendly and really helpful staff

Such friendly and really helpful staff Reviewed on: 10th March 2023

Best British Bank

I have always been satisfied with their service and all the support they provide Reviewed on: 10th March 2023

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