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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10580 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Simple and Super

I love my Metro account. The app is superb, easy to navigate, very reliable. I am extremely impressed with Metro Bank. Reviewed on: 10th March 2023

Best current account out there!

I deal in cash and coins . I had a current account at another bank for years and every time I went to pay in coins or notes there was always a problem. E.g. the coin machine wasn't working , or, only ten bags of coins a day, or we don't take cash in this branch! Since changing to Metro I have had not a single problem and the staff could not be more helpful. Reviewed on: 10th March 2023

Amazing quick and very welcoming with customers

Love it less hassle and always care Reviewed on: 10th March 2023

easy to use excellent services very kind and professional staff

amazing services as an international student , i have never felt disappointed Reviewed on: 10th March 2023

Great bank

Great bank with fantastic service❤️ Quick response and very helpful with very excellent listening and solving the matters. Reviewed on: 10th March 2023

metro bank

i really enjoy being a customer of the metro bank, it’s friendly, nice people to talk too who are professional and will help you with anything. Moving to this bank was the best thing Iever did. Reviewed on: 10th March 2023

The banking service of Metro Bank is just a lillte bit more than fantastic. But for me it is enough.

I love all Metro Bank services what I used, but the most important thing for me is, when I made a mistake, they helped me quickly and professional way, when I had problem in decision making becouse of I could not understand the legal english sentences, they helped me to "translate" into general english sentences, which is more understandable for me. I think, most of the customers need this kind of attention. I got it nicely, so thank you very much. I hope, I will be able to enjoy your services in the future as well. Reviewed on: 10th March 2023

Best bank I have had

Excellent bank easy to use no issues just what I needed Reviewed on: 10th March 2023

Quick and reliable

I love how they treat their customers. As one of them I have witnessed the hospitality of their staff. Good service when emergency happens and quick response if you lost a card. Reviewed on: 10th March 2023

Best bank

Best bank I've ever banked with, outstanding service, even at weekends. Reviewed on: 10th March 2023

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